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About the role
Key responsibilities & impact- Manage and lead ACH core configuration operations
- Overseeing a team responsible for timely and accurate execution of ACH setup requests, testing, and ongoing communication with internal partners and external clients
- Maintain strong day‑to‑day operational performance while driving automation, process simplification, and improvement of workflows
- Act as a change leader who balances operational stability with modernization efforts
- Partner closely with subject matter experts to leverage institutional knowledge, reduce complexity, and redesign processes to improve efficiency and scalability
- Lead high‑performing teams through clear goals, accountability, ongoing feedback, and development
- Ensure compliance with corporate policies and applicable federal and state regulations, and participate in the review and enhancement of systems, processes, and controls supporting ACH operations
Requirements
What you’ll need- Bachelor’s degree, or equivalent work experience
- Typically five or more years of relevant experience
- Demonstrated change management experience, including automation and process redesign
- Strong knowledge of ACH operations; familiarity with ACH PEP+ a plus
- Ability to maintain established operations while driving future‑state improvements
- Experience simplifying complex, legacy processes
- Ability to effectively partner with and leverage subject matter experts
- Strong communication, stakeholder management, and people leadership skills
- Ability to manage multiple priorities in a fast‑paced environment
- Experience leveraging and leading global teams desired, including offshore resources
Benefits
Comp & perks- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ACH core configurationautomationprocess simplificationprocess redesignACH operationsACH PEP+
Soft Skills
change managementcommunicationstakeholder managementpeople leadershipgoal settingaccountabilityfeedbackdevelopmentmulti-priority management
Certifications
Bachelor's degree
