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About the role
Key responsibilities & impact- Provide project and analytical support for treasury management maintenance activities
- Perform research, analysis, review, development, implementation, and monitoring of new and/or revised products and services
- Act as a project liaison with other departments and internal partners
- Compile and analyze information related to assigned projects or work requests and make recommendations based on findings
- Support maintenance work for existing treasury management customers, with responsibilities that may shift between onboarding and maintenance as needed
- Manage work that comes through a centralized work queue, with assignments based on first ‑ in, first ‑ out and aging date
- Support products including remote deposit capture services, BAI transmissions, and lockbox services, including transmission ‑ related work
- Track work against service level agreements (SLAs), follow ‑ ups, response times, and reporting expectations
- Participate in team collaboration through daily communication, Teams chat, and scheduled meetings
Requirements
What you’ll need- Bachelor’s degree, or equivalent work experience
- Typically five to eight years of related experience
- Advanced knowledge of the assigned business line or functional area, particularly treasury management products
- Strong organizational and analytical skills
- Thorough knowledge of project management concepts and practices
- Ability to identify and resolve exceptions and analyze data
- Strong written communication skills, with significant experience supporting customer communication via email
- Demonstrated leadership skills
- Experience supporting complex, longer term projects, including transmission-related work
Benefits
Comp & perks- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementdata analysistreasury managementremote deposit captureBAI transmissionslockbox servicesservice level agreementsexception resolutioncustomer communication
Soft Skills
organizational skillsanalytical skillswritten communicationleadership skillsteam collaboration
