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About the role
Key responsibilities & impact- Support the strategy, delivery, and ongoing performance of our consumer and small‑business debit card portfolio within the Payments organization
- Focus on data analysis, product support, performance monitoring, and cross‑functional coordination
- Ensure debit products meet customer needs, comply with regulatory requirements, and deliver strong business outcomes
- Participate in the identification, design, development and implementation of assigned projects
- Initiate root‑cause analysis and corrective actions when discrepancies or issues are identified
- Ensure debit products comply with all required regulations, including Reg E and network rules
- Partner with Compliance, Risk, and Audit teams on issue remediation, documentation, and continuous improvement efforts
- Support Potential Issues Management (PIM) processes where required
Requirements
What you’ll need- Bachelor's degree, or equivalent work experience
- Eight to ten years of experience in project management activities
- Familiarity with network (e.g., Visa, MasterCard) and regulatory mandates, as well as technical requirements impacting debit and checking products
- Experience with Hogan systems (especially CAMS, CIS, DDA, ODS, PAS) and systems knowledge of Base24 and V400.
- Strong working experience with tools such as: JIRA, Confluence, Dragonboat
- Familiar and experienced in Agile ways of working
- Ability to conduct an analysis of business needs, including scheduling meetings, planning agendas, conferring with business line leaders, documenting and making verbal and written presentations
- Strong understanding and use of project management techniques and testing processes and supervising their use
- Ability to develop test schedules, review testing plans, track test issues and report on test results
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
- Strong project management, organization and analytical skills
- Strong leadership and negotiation skills
- Extensive knowledge of a business line or function area
Benefits
Comp & perks- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisproject managementroot-cause analysisAgiletesting processestest schedulesHogan systemsBase24V400regulatory compliance
Soft Skills
organizational skillsanalytical skillsleadership skillsnegotiation skillscommunication skills