Change Management Director

Change Management Director overseeing the execution of high-impact change initiatives at U.S. Bank.

Posted 5/13/2026full-timeChicago • Arizona, Illinois, Minnesota, North Carolina, Ohio • 🇺🇸 United StatesLead💰 $159,970 - $188,200 per yearWebsite

Key responsibilities & impact

Oversee and execute change strategy for complex or high-impact initiatives
Serve as a senior advisor to sponsors and business leaders
Provide direction and ensure alignment across stakeholders to support successful adoption and delivery of change outcomes
Partner with Operations leaders to align on strategic priorities, timelines, and delivery
Develop and implement structured change plans with clear, actionable outcomes
Create change management strategies based on assessment of impact of the change and impacted work groups
Develop strong relationships with key stakeholders influencing decisions in line with business unit and enterprise strategy
Share appropriate industry and company analyses to achieve strategic insight
Build end to end engagement plans with deliverables/dates that enable change and increase knowledge as well as build adoption.
Help leaders understand how change initiatives may intersect to increase opportunities to connect the dots for target audiences independently
Work with Operations Partners to ensure change strategies and plans are appropriately executed and teams have materials necessary for desired adoption

What you’ll need

Bachelor's degree, or equivalent work experience
Ten or more years of experience, including leadership of large, complex programs/initiatives with high impact
Ability to lead and connect change management initiatives across Operational business areas
Technically proficient in change management strategies, building engagement or change management plans
Ability to influence leaders to create plans that increase adoption results to meet desired outcomes
Areas of expertise include relationship management, executive communication, strong problem-solving and conflict resolution
Experience developing feedback loops to engage employees
Central management of standardized tools & templates
Ability to tell the story from a content standpoint and lead through change.
Experience with executing change strategy focused on AI/AI Tool Implementation

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

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Hard Skills & Tools

change management strategiesengagement planschange management plansAI tool implementationprogram leadershipimpact assessmentfeedback loops

Soft Skills

relationship managementexecutive communicationproblem-solvingconflict resolutioninfluencingstrategic insightstakeholder alignmentleadership