Payment Services Risk & Compliance Coordinator

U.S. Bank

Payments Risk Issue Coordinator managing compliance and risk in Payment Services. Requires collaboration across divisions for effective issue management and remediation.

Posted 5/13/2026full-timeAtlanta • Minnesota, North Carolina, North Dakota, Tennessee • 🇺🇸 United StatesMid-LevelSenior💰 $86,360 - $101,600 per yearWebsite

About the role

Key responsibilities & impact

Provide the governance and oversight to ensure identified issues receive appropriate remediation and corrective action
Coordinate end-to-end Issues Management processes and ensure that the Payments is in compliance with policy/process requirements
Effectively lead Issues calls with internal and external stakeholders with a focus on outcomes
Collaborate with Business Leaders, Business SME's, Control, Compliance, Ops Risk, Legal, and other partners to document Self-Identified Issues and the corresponding risk mitigation plans
Coordinate and perform Root Cause Analysis, Corrective Action Development and ensure subsequent mitigation of risk and gaps through what is delivered in the Corrective Actions
Create detailed risk mitigation plans with appropriate milestone timelines to ensure timely issue closure in accordance with Issue Management policy
Document progress throughout the Issue Management process including a detailed memo to support issue closure
Coordinate and perform Sustainability Testing with the business to ensure Corrective Actions are effective and sustainable over time
Ensure based on the results that Issues are ready to be validated or propose changes to enhance controls prior to validation
Provide regular issue updates in eGRC platform as dictated by policy
Create weekly, monthly, and quarterly reporting on issue portfolio
Participate in issue status calls

Requirements

What you’ll need

Bachelor's degree, or equivalent work experience
Five to seven years of applicable experience
Financial Industry experience including working with Payments, Banking or Fintech
Understanding of Payment Services' operations, products/services, systems, and associated risks/controls
Must possess exceptional critical thinking and decision-making skills with minimal oversight
Experience with written communication demonstrating effective business acumen (e.g. – CPMA memos, extensions)
Thorough knowledge of Risk/Compliance/Audit competencies
Effective written and verbal communication skills
Strong analytical, problem-solving and negotiation skills
Strong presentation, interpersonal, written, and verbal communication skills
Proficient Microsoft Office (Word, PowerPoint, SharePoint)
Archer/eGRC experience

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Root Cause AnalysisCorrective Action DevelopmentRisk Mitigation PlanningSustainability TestingIssue ManagementRisk/Compliance/Audit CompetenciesAnalytical SkillsProblem-Solving SkillsDecision-Making SkillsBusiness Acumen

Soft Skills

Critical ThinkingEffective CommunicationInterpersonal SkillsNegotiation SkillsPresentation Skills