IT Operations Manager – Vulnerability Management, Endpoint Technology

U.S. Bank

IT Operations Manager managing vulnerability operations within Employee Technology Experience at U.S. Bank.

Posted 5/5/2026full-timeCincinnati • Illinois, Minnesota, North Carolina, Ohio • 🇺🇸 United StatesSeniorLead💰 $111,605 - $131,300 per yearWebsite

Tech Stack

Tools & technologies

ITSM

About the role

Key responsibilities & impact

Lead efforts to identify inefficiencies, bottlenecks, and duplicated work across vulnerability and endpoint operations
Redesign workflows to improve speed, quality, scalability, and transparency
Establish and monitor operational metrics focused on outcomes and risk reduction
Champion modernization efforts that shift teams from manual, reactive work toward automated, outcome‑driven operations
Identify opportunities to leverage automation and emerging technologies to improve vulnerability remediation and operational effectiveness
Leverage strong knowledge of Microsoft and endpoint ecosystems to improve lifecycle management and system stability
Provide clear communication on strategy, progress, risks, and outcomes to stakeholders and leadership

Requirements

What you’ll need

Bachelor’s degree, or equivalent work experience
At least 7 years of experience in technology operations, IT service management, or enterprise production environments
Experience supporting or managing production systems in a large‑scale, complex environment
Demonstrated ability to lead teams, prioritize work, and deliver results aligned to business objectives

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

vulnerability operationsendpoint operationsworkflow redesignoperational metricsautomationMicrosoft ecosystemlifecycle managementsystem stabilityIT service managementproduction systems

Soft Skills

leadershipcommunicationprioritizationresults-orientedstakeholder engagement

Certifications

Bachelor's degree