Process Automation, AI Solutions Specialist

U.S. Bank

Process Automation & AI Solutions Specialist at U.S. Bank focusing on AI/ML and process improvements while collaborating with cross-functional teams for operational excellence.

Posted 5/3/2026full-timeAtlanta • Arizona, Minnesota, North Carolina, Ohio • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Assessment, design, and execution planning of improvement initiatives, including data collection, quantitative and qualitative analysis, SME interviews, process mapping, and gap analyses to identify opportunities for AI/ML, process improvements, automation, and optimizations.
Synthesize insights, draw conclusions, and translate insights and recommendations into presentable slides and build a cohesive story.
Provide objective advice, expertise, and specialist skills with the aim of creating value, maximizing growth, or improving business performance.
Collaboration and partnership with Business Lines.
Foster strong working relationships with various departments and SMEs.
Support to business line leaders to ensure adoption and integration of new processes while promoting standards and tools for ongoing use within the business.
Provide guidance and support to teams in navigating through change and uncertainty.
Establish KPIs to measure effectiveness of improvement initiatives.
Prepare regular presentations for senior management, highlighting progress, challenges, and recommended actions.
Participate in the identification and assessment of potential new projects.
Build collaboration and partnerships with Finance & Risk Partners

Requirements

What you’ll need

Bachelor's degree, or equivalent work experience
Eight to 10 years of related experience
Strong analytical and problem-solving skills
Experience with implementing Artificial Intelligence & Machine Learning (AI/ML) and Automation solutions
Effective verbal and written presentation and communication skills
Exceptional leadership skills with the ability to motivate and inspire cross-functional teams and influence without authority.
Ability to multitask, prioritize effectively, manage competing priorities, and comfortable working through ambiguity.
Ability to work closely with colleagues at all levels, from senior business leaders to front line staff.
Ownership mindset and doer mindset.
Experience in management consulting.
Training/certification in Lean Management System, Lean Six Sigma, and Process improvement methodologies/tools.

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data collectionquantitative analysisqualitative analysisprocess mappinggap analysisArtificial IntelligenceMachine Learningautomation solutionsKPI establishmentmanagement consulting

Soft Skills

analytical skillsproblem-solving skillsverbal communicationwritten communicationleadership skillsmotivationinfluence without authoritymultitaskingprioritizationownership mindset