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About the role
Key responsibilities & impact- Manage and optimize the onboarding lifecycle for embedded payment clients, from initial scoping through go-live and post-launch support.
- Collaborate with product, engineering, legal, compliance, and operations teams to ensure all onboarding requirements are met efficiently and securely.
- Guide partners through technical integration, U.S. Bank processes, risk assessments, and regulatory compliance requirements.
- Identify and implement improvements to onboarding workflows, documentation, and partner experience.
- Ensure all onboarding activities align with banking regulations, U.S. Bank policies, and internal risk frameworks.
- Provide regular updates to senior leadership on onboarding progress, risks, and key metrics.
- Mentor junior onboarding managers and contribute to the development of onboarding best practices and playbooks.
Requirements
What you’ll need- Bachelor's degree, or equivalent work experience
- Three to five years of experience in project management activities
- Experience in client onboarding, implementation, or partner success roles within banking, fintech, or payments.
- Deep understanding of embedded finance, APIs, and digital payment ecosystems.
- Strong knowledge of regulatory frameworks (e.g., BSA/AML, PCI-DSS, NACHA, FFIEC).
- Proven ability to manage complex projects and multiple stakeholders.
- Thorough knowledge of assigned business line or functional area
- Demonstrated management and leadership skills
- Strong organizational and analytical skills
- Advanced knowledge of project management
- Ability to identify and resolve exceptions and to analyze data
- Excellent verbal and written communication skills.
Benefits
Comp & perks- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementclient onboardingimplementationembedded financeAPIsdigital payment ecosystemsregulatory frameworksBSA/AMLPCI-DSSNACHA
Soft Skills
management skillsleadership skillsorganizational skillsanalytical skillscommunication skills