Fraud Platform Manager

U.S. Bank

. Own end-to-end product strategy and roadmap for the platform, translating enterprise fraud and business objectives into clearly defined use cases, prioritized delivery plans, and measurable success metrics.

Posted 4/23/2026full-timeCharlotte • Minnesota, North Carolina • 🇺🇸 United StatesSeniorLead💰 $126,820 - $149,200 per yearWebsite

About the role

Key responsibilities & impact

Own end-to-end product strategy and roadmap for the platform, translating enterprise fraud and business objectives into clearly defined use cases, prioritized delivery plans, and measurable success metrics.
Define, maintain, and communicate the product roadmap, balancing near-term value delivery with long-term platform scalability, growth, and evolving business priorities.
Lead use-case intake and definition, ensuring business problems are well-framed analytically, requirements are clearly documented, and expected outcomes and value are established prior to development.
Establish and monitor product performance metrics and KPIs, using data and user feedback to inform roadmap adjustments, prioritization decisions, and continuous improvement.
Drive stakeholder engagement and alignment by providing regular updates to leadership, facilitating engagement sessions, and communicating platform capabilities, enhancements, and upcoming changes.
Support leadership and business reviews by preparing data-driven insights, materials, and narratives that clearly articulate platform performance, value delivered, and strategic progress.
Partner with the AI Center of Excellence (AI CoE) on the development and evolution of entity-resolution capabilities, supporting design decisions, prioritization, testing, and integration into the BART platform and downstream fraud use cases.
Oversee the enhancement of bad actor labeling through the continuous evaluation of enterprise signals and fraud attributes.
Lead data integration across the BART platform by partnering with Technology, AI CoE, and business lines to onboard new data sources, validate data quality and completeness, manage dependencies, and ensure integrations align with fraud use cases, governance standards, and downstream analytical needs.
Ensure ongoing compliance with governance and operating standards by completing required certifications and confirming adherence to documented policies, procedures, and control requirements.
Monitor data processing jobs, logs, and control dashboards to ensure data integrity, completeness, and expected system performance.

Requirements

What you’ll need

Bachelor’s degree, or equivalent work experience
Typically more than 10 years of applicable experience
Considerable knowledge of operational functions, systems, procedures, various products and/or services supported by the assigned area(s) and applicable Federal and State laws and regulations
Thorough knowledge of applicable credit products, programs, financial analysis and related documentation as applicable
Good organizational, managerial and project management skills
Well-developed customer relations skills
Effective interpersonal and verbal and written communication skills
Strong supervisory and management skills
Ability to manage multiple tasks
Well-developed knowledge of banking operations and human resources
Applicable professional certifications

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product strategyroadmap developmentdata integrationperformance metricsKPI monitoringentity-resolution capabilitiesdata quality validationfraud use casesgovernance standardsfinancial analysis

Soft Skills

organizational skillsproject managementcustomer relationsinterpersonal communicationverbal communicationwritten communicationsupervisory skillsmanagement skillsmulti-taskingstakeholder engagement

Certifications

professional certifications