U.S. Bank

Float Client Relationship Consultant 4 – Banker

U.S. Bank

full-time

Posted on:

Location Type: Office

Location: Sequim • Washington • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $27 - $33 per hour

About the role

  • Build relationships with customers, engaging them via multiple channels
  • Assess and attend to customers’ banking needs, demonstrating and educating clients on available products
  • Open new consumer and business accounts, complete service requests and submit credit applications
  • Proactively educate clients on emerging digital products and services
  • Develop collaborative partnerships with branch team members to best serve clients
  • Maintain a working knowledge of consumer and business banking products and services

Requirements

  • High school diploma or equivalent
  • Typically has five or more years of job-related, retail banking experience or a combination of experience and commensurate training
  • Proven ability to build and foster relationships with clients through proactive outreach and follow up
  • Ability to effectively engage and communicate with clients
  • Advanced knowledge of applicable bank and branch policies, procedures and support systems
  • Thorough knowledge of all retail products and services
  • Proven customer service and interpersonal skills
  • Experience in participating in sales campaigns/promotions
  • Experience with using and demonstrating digital products and self-service technologies
  • Ability to explore and identify a customer’s true needs while leveraging a digital first mindset
  • Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer’s needs both reactively and proactively
  • Experience in the financial services industry preferred
Benefits
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
retail banking experienceknowledge of banking productscustomer service skillssales campaign experiencedigital product knowledgeself-service technology experienceproficiency in recommendations
Soft Skills
relationship buildingproactive outreacheffective communicationinterpersonal skillscollaborative partnership developmentcustomer needs assessment
Certifications
high school diploma or equivalent