U.S. Bank

Custody Operations Analyst – Trade Services

U.S. Bank

full-time

Posted on:

Location Type: Hybrid

Location: Cincinnati • Montana • Ohio • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $60,435 - $71,100 per year

About the role

  • Serve as the primary point of contact for clients and internal partners regarding post‑execution trade settlement inquiries
  • Resolve trade settlement issues by collaborating with internal operations, technology, and business line partners
  • Communicate effectively with clients and internal teams, with approximately 80–90% of interactions via email and 10–20% via phone
  • Handle direct client outreach, including unexpected inbound calls and participation in client meetings as needed
  • Monitor and follow up on open trade issues to ensure timely and accurate resolution
  • Identify potential risks or issues within the trade settlement process and escalate appropriately
  • Maintain accurate documentation and provide clear, professional communication throughout the issue‑resolution lifecycle
  • Adapt quickly to changing priorities in a deadline‑driven, high‑volume environment

Requirements

  • Two years or more of related experience
  • Bachelor's degree
  • Prior experience in Custody Operations or Trade Services
  • Familiarity with internal custody or trade processing systems (e.g., SCI, SWP or similar platforms)
  • Strong problem‑solving skills and a proactive, solution‑oriented mindset
  • Adaptability to new technology and evolving business processes
Benefits
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
trade settlementcustody operationstrade servicesproblem-solvingdocumentation
Soft Skills
communicationcollaborationadaptabilityproactive mindsettime management
Certifications
Bachelor's degree