International Banking Ops Associate – Global Trade Operations

U.S. Bank

. Process and support Global Trade & Standby Services (GTSS) and Foreign Exchange (FX) transactions across the full transaction lifecycle, including trade documents, payments, settlements, and investigations.

Posted 4/10/2026full-timeSaint Paul • Minnesota, North Carolina • 🇺🇸 United StatesJuniorMid-Level💰 $23 - $30 per hourWebsite

About the role

Key responsibilities & impact

Process and support Global Trade & Standby Services (GTSS) and Foreign Exchange (FX) transactions across the full transaction lifecycle, including trade documents, payments, settlements, and investigations.
Review, examine, and reconcile trade and FX documentation to ensure accuracy, completeness, and compliance with contractual terms, internal policies, regulatory requirements, and service‑level agreements.
Act as a primary liaison between internal partners, external clients, and correspondent banks to facilitate timely and accurate processing of global trade transactions.
Communicate clearly and professionally via email (primary) and phone to resolve inquiries, clarify documentation requirements, and address transaction issues.
Identify discrepancies or risks, escalate issues appropriately, and support timely resolution to minimize customer and operational impact.
Maintain strong productivity, quality, and accuracy standards in a high‑volume, detail‑driven operations environment.
Contribute to continuous process improvement while upholding the highest standards of customer service and operational integrity.

Requirements

What you’ll need

High school diploma or equivalent
At least one year of relevant work experience
Prior experience with import/export trade products or international payments.
Strong customer service mindset with the ability to manage sensitive or time‑critical transactions.
Highly motivated, proactive, and self‑driven; able to manage workload independently.
Comfortable collaborating with internal teams and external banking partners across different time zones.
Strong organizational skills and ability to prioritize multiple transactions simultaneously.

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

trade documentationpaymentssettlementsreconciliationcompliancediscrepancy identificationrisk managementprocess improvementcustomer servicetransaction processing

Soft Skills

communicationcustomer service mindsetproactiveself-drivencollaborationorganizational skillsprioritizationdetail-orientedproblem-solvingtime management

Certifications

high school diploma or equivalent