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About the role
Key responsibilities & impact- Responsible for optimizing our client’s experience as they are connecting their applications to U.S. Bank
- Assist clients in selecting their preferred connectivity method
- Coordinate and drive activities to ensure an optimal experience
- Collaborate across business and technical teams to contribute to the success of API operations services
- Define workflows during execution, create training materials, and drive system enhancements
- Onboard new customer implementations of Treasury Management Core Products
- Build positive customer relationships by ensuring an optimal level of service delivery and product functionality
Requirements
What you’ll need- Bachelor's degree, or equivalent work experience
- Three to five years of experience in project management activities
- Hands on Client Onboarding Experience with Treasury Core Products such as ACH/BAI/Positive Pay, etc
- Client Facing/Coordination is a must
- Knowledge on SFTP and MFS Configurations
- Knowledge of File formats for different Treasury Core Products and SSH/PGP keys
Benefits
Comp & perks- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementclient onboardingTreasury Core ProductsACHBAIPositive PaySFTPMFS Configurationsfile formatsSSH/PGP keys
Soft Skills
customer relationship managementcollaborationcommunicationcoordinationservice delivery
Certifications
Bachelor's degree
