Senior Operations Processor

U.S. Bank

. Process proof of authorization requests and corporate return items related to ACH transactions.

Posted 4/8/2026full-timeTempe • Arizona, Minnesota • 🇺🇸 United StatesSenior💰 $23 - $30 per hourWebsite

About the role

Key responsibilities & impact

Process proof of authorization requests and corporate return items related to ACH transactions.
Perform routine tasks such as data entry, transaction processing, archiving, research, and troubleshooting.
Interact with internal partners and external vendors or clients to resolve issues and ensure service excellence.
Research exceptions and escalate complex issues to management as needed.
Recommend and implement process improvements to enhance operational efficiency.
Maintain compliance with corporate timeframes and regulatory requirements.

Requirements

What you’ll need

High school diploma or equivalent
Four to five years or more of operations services related work experience
Knowledge of products, services, terminology, procedures and systems related to assigned area, as well as applicable laws and regulatory requirements
Proven commitment to high quality customer service
Ability to work well with external and internal customers
Good time management skills to maximize production and execution of tasks in a fast-paced environment
Good understanding and knowledge of internal policies and procedures within Operations Services and enterprise wide
Physical requirements could include lifting trays of work, pushing carts of work, standing or sitting for extended periods of time, and repetitive motions
Ability to identify, analyze and resolve exceptions through data interpretation
Strong PC skills
Good verbal and written communication skills

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data entrytransaction processingresearchtroubleshootingprocess improvementsexception analysisdata interpretationcompliancecustomer serviceoperations services

Soft Skills

interpersonal skillscommunication skillstime managementproblem-solvingcustomer relationship managementorganizational skillsadaptabilityattention to detailteam collaborationservice excellence

Certifications

high school diplomaoperations services certification