Direct Consumer Lending Consultant

U.S. Bank

. Responsible for originating consumer loans, including but not limited to home equity loans and lines of credit and purpose finance for existing or prospective clients primarily via proactive, outbound and inbound calling efforts.

Posted 4/3/2026full-timeRemote • Florida, Kentucky, Montana, Ohio, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $26 per hourWebsite

About the role

Key responsibilities & impact

Responsible for originating consumer loans, including but not limited to home equity loans and lines of credit and purpose finance for existing or prospective clients primarily via proactive, outbound and inbound calling efforts.
Client opportunities are generated through U.S. Bank leads, multiple digital channels, internal referrals or independently sourced.
Meets specific loan volume origination goals, which are established annually.
Identifies lending solutions for new and existing clients based on their needs.
Completes the loan origination by engaging customers in the application process using a digital application process when applicable.
Responsible for post-closing follow-up connections with customers.
Develops collaborative partnerships with mortgage loan originators and 24hr Banking team to best serve clients.

Requirements

What you’ll need

High school diploma or equivalent
Three or more years of job-related, retail banking experience or a combination of lending/credit experience and commensurate training
Comprehensive knowledge of all applicable bank and sales center policies, procedures and support systems
Effective written and verbal communication skills to include professional telephone etiquette
Strong customer service skills
Strong sales aptitude
Self-motivated with ability to achieve specific production goals
Proven ability to learn and adapt to new information and technology platforms, and ability to teach customers how to use digital technology
Effective problem-solving and active listening skills
Experience in financial services and knowledge of financial services industry, products and solutions preferred

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

loan originationhome equity loanslines of creditfinancial servicessalescustomer application processdigital application processlending solutionsproduction goalsproblem-solving

Soft Skills

effective communicationprofessional telephone etiquettecustomer servicesales aptitudeself-motivatedadaptabilityactive listeningcollaborationrelationship buildingproactive engagement

Certifications

high school diplomaequivalent training