U.S. Bank

Employee Technology Support Transformation Technical Product Lead

U.S. Bank

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $164,390 - $193,400 per year

Job Level

Senior

Tech Stack

CloudSDLC

About the role

  • Technical product leads oversee the strategic product management for an assigned technical product line(s) in support of the Enterprise organization’s goals and market needs.
  • Engages with key stakeholders to define, document, and prioritize features; ensures delivery of marketable capabilities for all U.S. Bank engineering teams while collaborating with agile teams.
  • Aligns the strategic vision with cross-functional stakeholders to shape outcome-based product roadmap, product risk, investment areas and success measures.
  • Integrate technical product outcomes to aligned Enterprise and Portfolio objectives.
  • Drives product development with ownership of backlog and actively engages cross-functional stakeholders to enable faster speed to market.
  • Manages across Enterprise users to define and deliver product performance goals (e.g., outcomes, customer experience, etc.).
  • Owns all engagement for assigned technical portfolio regarding the SDLC, e.g., adoption, collaboration.
  • Develops, analyses, monitors, and reports on performance metrics from internal and external sources to identify key trends and opportunities for continuous improvement.
  • Uses performance metrics to drive towards progress on identified strategies and initiatives.
  • Leverages OKRs (Objectives and Key Results) to drive roadmap priorities.
  • Preferred qualifications, capabilities, and skills: Expertise on the critical interdependence among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators design systems, service blueprints, and reusability.
  • Technical know-how understands the product technical architecture and understands the economics of technical investments.
  • Demonstrates deep understanding of target customer through internal/external research (e.g., creation of personas, story maps, product chartering/mapping experience).
  • Strong collaboration with software engineers to execute product vision and roadmap.
  • Preferred skills: product strategy, vision and planning, product discovery, product development, agile ways of working, enterprise technical alignment and performance measurement and optimization.
  • Minimum Qualification: Technical product management experience.
  • About the team/product (s): As a Senior Vice President and Technical Product Lead for Employee Technology Support Transformation, this role is responsible for shaping and executing strategic initiatives that enhance employee experience and optimize IT operations.
  • Key responsibilities include: IT Self-Service Strategy, Cloud-First Data Analytics Leadership, Vendor Governance and Contract Management, Service Delivery Ownership.
  • Location Expectations: This role offers a hybrid/flexible schedule, with an in-office expectation of 3 or more days per week and flexibility to work remotely for the remaining days.

Requirements

  • Minimum Qualification: Technical product management experience.
  • Preferred qualifications, capabilities, and skills: Expertise on the critical interdependence among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators design systems, service blueprints, and reusability.
  • Technical know-how understands the product technical architecture and understands the economics of technical investments.
  • Demonstrates deep understanding of target customer through internal/external research (e.g., creation of personas, story maps, product chartering/mapping experience).
  • Strong collaboration with software engineers to execute product vision and roadmap.