U.S. Bank

Senior Process Automation, AI Solutions Specialist

U.S. Bank

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • Minnesota • United States

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Salary

💰 $139,230 - $163,800 per year

Job Level

Senior

About the role

  • Assessment, design, and execution planning of improvement initiatives, including data collection, quantitative and qualitative analysis, SME interviews, process mapping, and gap analyses to identify opportunities for AI/ML, process improvements, automation, and optimizations.
  • Synthesize insights, draw conclusions, and translate insights and recommendations into presentable slides and build a cohesive story.
  • Provide objective advice, expertise, and specialist skills with the aim of creating value, maximizing growth, or improving business performance.
  • Collaboration and partnership with Business Lines.
  • Foster strong working relationships with various departments and SMEs.
  • Support to business line leaders to ensure adoption and integration of new processes while promoting standards and tools for ongoing use within the business.
  • Provide guidance and support to teams in navigating through change and uncertainty.
  • Establish KPIs to measure effectiveness of improvement initiatives.
  • Prepare regular presentations for senior management, highlighting progress, challenges, and recommended actions.
  • Participate in the identification and assessment of potential new projects.
  • Build collaboration and partnerships with Finance & Risk Partners

Requirements

  • 10 or more years of related experience.
  • Bachelor's degree, or equivalent work experience
  • Strong analytical and problem-solving skills with the ability to gather and interpret data to inform decision-making.
  • Experience with implementing Artificial Intelligence & Machine Learning (AI/ML) and Automation solutions
  • Effective verbal and written presentation and communication skills.
  • Exceptional leadership skills with the ability to motivate and inspire cross-functional teams and influence without authority.
  • Ability to multitask, prioritize effectively, manage competing priorities, and comfortable working through ambiguity.
  • Ability to work closely with colleagues at all levels, from senior business leaders to front line staff.
  • Ownership mindset and doer mindset.
  • Experience in management consulting.
  • Training/certification in Lean Management System, Lean Six Sigma, and Process improvement methodologies/tools.
  • Graduate degree preferred.
Benefits
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data collectionquantitative analysisqualitative analysisprocess mappinggap analysisArtificial IntelligenceMachine Learningautomation solutionsKPI establishmentmanagement consulting
Soft Skills
analytical skillsproblem-solving skillsverbal communicationwritten communicationleadership skillsmotivationinfluence without authoritymultitaskingprioritizationownership mindset
Certifications
Lean Management SystemLean Six SigmaProcess improvement methodologies