Corporate Trust Client Manager

U.S. Bank

. In conjunction with business development officers, responsible for developing and maintaining relationships with affordable housing clients ranging from single family State housing issuers, local housing issuers and conduit multifamily affordable housing developers .

Posted 3/13/2026full-timeSaint Paul • California, Illinois, Minnesota, New York • 🇺🇸 United StatesSeniorLead💰 $119,765 - $140,900 per yearWebsite

About the role

Key responsibilities & impact

In conjunction with business development officers, responsible for developing and maintaining relationships with affordable housing clients ranging from single family State housing issuers, local housing issuers and conduit multifamily affordable housing developers
Reviews and accepts new housing client relationships based on business line account acceptance policies and procedures
Provides quality service based on housing client needs, wants, and expectations; aligns actions accordingly; remains sensitive and responsive to both internal and external clients
Builds distinctive predictable levels of service; resolves problems quickly and effectively
Works closely with new business development staff, serving as a collaborative business partner when supporting new business conversations from existing or prospective housing clients
Identifies business risks and operational challenges and takes steps to mitigate risk and enhance operating systems and processes
Coordinates the development and implementation of operational changes within the unit
May be responsible for meeting certain revenue, new business and expense goals

Requirements

What you’ll need

Bachelor’s degree, or equivalent work experience
Typically eight or more years of relevant experience
Thorough knowledge of corporate trust and investment instruments
Thorough knowledge of account management, trust operations, project management, and legal regulations
Thorough knowledge of the applicable trust line of business, its products, processes, and related bank and regulatory regulations
Ability to develop new business
Effective management skills to include planning, budgeting, and people management
Ability to resolve complex problems with minimal guidance
Ability to communicate quickly with clients to resolve client issues and disputes
Effective interpersonal, verbal and written communication skills

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementtrust operationsproject managementcorporate trustinvestment instrumentslegal regulationsbusiness developmentoperational changesrisk mitigationbudgeting

Soft Skills

effective managementproblem resolutioninterpersonal communicationverbal communicationwritten communicationplanningcollaborationsensitivity to client needsresponsivenessclient issue resolution

Certifications

Bachelor's degree