U.S. Bank

Client Manager

U.S. Bank

full-time

Posted on:

Location Type: Hybrid

Location: Denver • California • Colorado • United States

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Salary

💰 $111,095 - $130,700 per year

About the role

  • In conjunction with business development officers, responsible for developing and maintaining relationships with Corporate Trust clients
  • Reviews and accepts new client relationships based on business line account acceptance policies and procedures
  • Provides quality service based on client needs, wants, and expectations; aligns actions accordingly
  • Works closely with new business development staff, serving as a collaborative business partner when supporting new business conversations
  • Identifies business risks and operational challenges and takes steps to mitigate risk and enhance operating systems and processes
  • Coordinates the development and implementation of operational changes within the unit
  • May be responsible for meeting certain revenue, new business and expense goals
  • May manage staff, hire new staff, and/or train staff to successfully meet business objectives

Requirements

  • Bachelor’s degree, or equivalent work experience
  • Typically five to seven years of relevant experience
  • Thorough knowledge of corporate trust and investment instruments
  • Thorough knowledge of account management, trust operations, project management, and legal regulations
  • Basic knowledge of the applicable trust line of business, its products, processes, and related bank and regulatory regulations
  • Ability to develop new business
  • Ability to resolve complex problems with minimal guidance
  • Ability to communicate quickly with clients to resolve client issues and disputes
  • Effective interpersonal, verbal and written communication skills
Benefits
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementtrust operationsproject managementlegal regulationscorporate trustinvestment instrumentsbusiness developmentoperational changesrisk mitigationclient relationship management
Soft Skills
interpersonal skillsverbal communicationwritten communicationproblem-solvingcollaborationclient servicetrainingstaff managementgoal orientationadaptability
Certifications
Bachelor's degree