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U.S. Bank

Learning Systems Analyst – Cornerstone

U.S. Bank

. Test and troubleshoot eLearning modules and digital content to ensure functionality and compatibility across platforms.

Posted 3/8/2026full-timeCharlotte • North Carolina, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $66,640 - $78,400 per yearWebsite

Tech Stack

Tools & technologies
ServiceNow

About the role

Key responsibilities & impact
  • Test and troubleshoot eLearning modules and digital content to ensure functionality and compatibility across platforms.
  • Upload and configure learning content in the LMS, ensuring accurate metadata, version control, and learner accessibility.
  • Build and maintain structured learning paths, curricula, journeys and channels aligned with business needs and learning objectives.
  • Create and manage course assignments and assignment groups to support compliance and development initiatives.
  • Partner with learning consultants, instructional designers, facilitators, and program managers to ensure timely and accurate deployment of learning programs.
  • Provide guidance and support to end users and stakeholders on LMS and LXP functionality and best practices in order to meet program and business needs.
  • Identify opportunities to streamline processes and improve the learner experience through automation and innovation.
  • Identify issues or enhancement opportunities in the learning platforms and communicate through appropriate channels.
  • Follow all related procedures, controls and workflow.
  • Keep information updated regarding cases and assignments in required spreadsheets, cases and other documentation.
  • Support audits and data requests with accurate and timely documentation.

Requirements

What you’ll need
  • Experience managing content and users within a Learning Management System (e.g., Workday Learning, Cornerstone, SuccessFactors)
  • Strong technical troubleshooting and problem-solving skills
  • Familiarity with SCORM, xAPI, and other eLearning standards
  • Experience with ServiceNow or other similar ticketing system
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment
  • Excellent attention to detail and organizational skills
  • Strong communication and collaboration abilities
  • Proficiency in Microsoft Excel and reporting tools
  • Experience working in a corporate or enterprise learning environment

Benefits

Comp & perks
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
eLearning modulesdigital contentLMSSCORMxAPIMicrosoft Excelreporting toolstroubleshootingproblem-solvingcontent management
Soft Skills
attention to detailorganizational skillscommunicationcollaborationtime managementprioritizationsupportguidanceinnovationprocess improvement