U.S. Bank

Operations Leader – AI Transformation Strategy

U.S. Bank

full-time

Posted on:

Location Type: Hybrid

Location: Atlanta • Illinois • North Carolina • United States

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Salary

💰 $164,390 - $193,400 per year

Job Level

Senior

About the role

  • Define and continuously evolve the Operations AI strategy aligned with divisional objectives and enterprise goals
  • Partners with product, technology, and operational leaders to identify high value AI opportunities and ensure a balanced portfolio of near-term and long-term initiatives
  • Translate strategic priorities into actionable roadmaps with clear milestones, business outcomes, and success metrics
  • Facilitate prioritization and investment discussions across senior leadership to ensure alignment and transparency
  • Accountable for driving execution and building momentum to achieve and exceed Operational goals
  • Establish and operationalize a repeatable AI governance framework that balances innovation with risk, compliance, and ethical use of AI
  • Develop approval workflows and decision-making routines for AI use cases, including intake, review, and sign off processes
  • Partner closely with enterprise partners to align with emerging regulatory requirements and industry best practices

Requirements

  • Typically a Bachelor's degree, or equivalent work experience
  • Typically 12 or more years of experience, including leadership of large, complex programs/initiatives with high impact with direct and indirect leadership responsibilities
  • 10+ years of experience in Financial Services Operations (including but not limited to: Operational Deposits, Merchant Payment Services, HELOC, Trust Services, Foreign Exchange, Interest Rate Derivatives, Treasury and Payment Services)
  • Ability to lead and execute on large initiatives spanning a line of business
  • Proficient in portfolio management, financial/budget management, roadmap planning
  • Executive communication and reporting skills
  • Areas of expertise include relationship management, executive communication, strong problem-solving and conflict resolution
  • Experience collaborating across teams and influencing outcomes
Benefits
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AI strategyportfolio managementfinancial managementroadmap planninggovernance frameworkapproval workflowsdecision-making processes
Soft Skills
leadershipexecutive communicationrelationship managementproblem-solvingconflict resolutioncollaborationinfluencing outcomes
Certifications
Bachelor's degree