ID Theft Claim Manager
U.S. Bank
full-time
Posted on:
Location Type: Office
Location: Fargo • Arizona, Minnesota, North Dakota • 🇺🇸 United States
Visit company websiteSalary
💰 $62,050 - $73,000 per year
Job Level
Mid-LevelSenior
About the role
- Directly and through staff, manages and coordinates the operational activities for assigned functional area(s)/region(s)
- Ensures quality service and effective operations support for all assigned internal and external customers
- Leads high performance teams of both entry level and skilled professionals by setting goals, providing ongoing feedback, measuring progress while recognizing success and building accountability with employees
- Oversees adherence to corporate policies and procedures and ensures compliance with applicable laws and regulations within area of responsibility
- Participates in the review and improvement of operational systems and procedures relevant to assigned units
Requirements
- Bachelor’s degree, or equivalent work experience
- Typically three or more years of relevant experience
- Thorough knowledge of operational functions, systems, procedures, various products and/or services supported by the assigned area(s)
- Understanding of applicable Federal and State laws and regulations
- Thorough knowledge of applicable products, programs, financial analysis and related documentation as applicable
- Good organizational, managerial and project management skills
- Well-developed customer relations skills
- Excellent interpersonal and verbal and written communication skills
- Excellent supervisory and management skills
- Ability to manage multiple tasks
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operational functionsfinancial analysisproject management
Soft skills
organizational skillsmanagerial skillscustomer relations skillsinterpersonal skillsverbal communication skillswritten communication skillssupervisory skillsability to manage multiple tasks
Certifications
Bachelor’s degree