U.S. Bank

Business Banking Client Account Manager

U.S. Bank

full-time

Posted on:

Location Type: Hybrid

Location: Las Vegas • Arizona, Nevada • 🇺🇸 United States

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Salary

💰 $75,820 - $89,200 per year

Job Level

Mid-LevelSenior

About the role

  • Responsible for the overall management of an assigned portfolio with a focus on Welcome, Retain, and Grow.
  • Help to drive activations and elevate the onboarding experience by coordinating with Market Managers.
  • Welcome newly activated accounts and perform general account maintenance.
  • Increase relationship profitability and maintain client satisfaction.
  • Consult with clients for payment education and recommend products and services based on customer needs.

Requirements

  • Bachelor’s degree in Business or Finance, or equivalent work experience.
  • Typically five to eight years of client management experience in the payments industry.
  • Strong contract negotiations, account management and project management skills.
  • Strong problem-solving and negotiation skills.
  • Ability to manage multiple tasks/projects and deadlines simultaneously.
  • Ability to identify and resolve exceptions and to interpret data.
  • Proven customer service/relations skills.
  • Proficient computer navigation skills using a variety of software packages including Microsoft Office applications.
  • Strong presentation, interpersonal, verbal and written communication skills.
  • Ability to travel
Benefits
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
account managementproject managementcontract negotiationsproblem-solvingdata interpretation
Soft skills
customer serviceinterpersonal skillsverbal communicationwritten communicationpresentation skillsnegotiation skillstime management
Certifications
Bachelor’s degree in BusinessBachelor’s degree in Finance