Equipment Finance, Payoff Analyst
U.S. Bank
full-time
Posted on:
Location Type: Hybrid
Location: Saint Paul • Minnesota • 🇺🇸 United States
Visit company websiteSalary
💰 $21 - $28 per hour
Job Level
Mid-LevelSenior
About the role
- Functions as the primary daily contact between commercial banking customers and U.S. Bank
- Maintains and expands the relationship with customers by providing overall customer support services
- Works proactively to identify potential problems, compliance issues, and to maximize client satisfaction and encourage expansion of the relationship
- Identifies products and services that meet customers needs
- Develops working knowledge of assigned area and accounts through frequent client contact and execution of standard departmental procedures
Requirements
- Associate's degree, or equivalent work experience
- Three to five years of experience in financial services industry
- Excellent verbal, written, and interpersonal communication skills
- Outstanding customer service and problem resolution skills
- Proficient computer skills, especially Microsoft office applications
- Experience with department-specific systems
- Advanced knowledge of departmental and bank products and services
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
financial services experiencecustomer support servicesproblem resolutionknowledge of bank productsknowledge of departmental procedures
Soft skills
verbal communicationwritten communicationinterpersonal communicationcustomer servicerelationship management
Certifications
Associate's degree