Equipment Finance – Payoff Analyst
U.S. Bank
full-time
Posted on:
Location Type: Hybrid
Location: Marshall • Minnesota • 🇺🇸 United States
Visit company websiteSalary
💰 $21 - $28 per hour
Job Level
Mid-LevelSenior
About the role
- Functions as the primary daily contact between commercial banking customers and U.S. Bank
- Maintains and expands the relationship with customers by providing overall customer support services
- Works proactively to identify potential problems, compliance issues, and to maximize client satisfaction and encourage expansion of the relationship
- Identifies products and services that meet customers needs
- Develops working knowledge of assigned area and accounts through frequent client contact and execution of standard departmental procedures
Requirements
- Associate's degree, or equivalent work experience
- Three to five years of experience in financial services industry
- Excellent verbal, written, and interpersonal communication skills
- Outstanding customer service and problem resolution skills
- Proficient computer skills, especially Microsoft office applications
- Experience with department-specific systems
- Advanced knowledge of departmental and bank products and services
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
financial servicescustomer supportproblem resolutiondepartment-specific systemsbank productsservices knowledge
Soft skills
verbal communicationwritten communicationinterpersonal communicationcustomer servicerelationship management
Certifications
Associate's degree