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Inbound Customer Service Representative
Turtle PeakInbound Customer Service Representative providing top-notch service via emails, phone calls, live chat, and social media. Seeking enthusiastic individuals to join the Turtle Peak Team in Las Vegas, NV.
About the role
Key responsibilities & impact- Provide top-notch service through various channels, such as emails, phone calls, live chat, and social media
- Address customer inquiries and resolve complaints
- Listen to customers, understand their needs, and offer solutions
- Maintain professionalism and courtesy at all times
- Stay calm and composed while handling conflicts
Requirements
What you’ll need- High school diploma or equivalent
- 1 year of customer service experience
- Strong technical skills, including MS Office Suite and web browsing
- Able to pass a background check
Benefits
Comp & perks- Medical coverage
- Long- and short-term disability insurance (LTD and STD)
- Flexible spending accounts
- Hospital Indemnity plans
- Generous vacation, mental health, and sick leave
- Exclusive Tickets@Work discounts for entertainment and travel
- Office snacks and events
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer service experienceMS Office Suiteweb browsing
Soft Skills
communicationproblem-solvingactive listeningprofessionalismcourtesyconflict resolutioncalmnesscomposure
Certifications
high school diploma