Tubi

Senior Product Operations Manager, Technical Partner Management

Tubi

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • 🇺🇸 United States

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Salary

💰 $152,600 - $217,900 per year

Job Level

Senior

Tech Stack

SQL

About the role

  • Monitor partner integrations, traffic source data, and feed performance to optimize operational health.
  • Track and report on partner performance metrics, incident trends, and key opportunities for improvement.
  • Diagnose and troubleshoot technical or product issues impacting partner integrations, escalating to internal teams as needed.
  • Investigate changes in product metrics and key performance indicators (KPIs) related to partner performance.
  • Document partner workflows, integration configurations, and troubleshooting guides.
  • Build strategic relationships and manage communication and priority alignment across multiple cross-functional teams and external partners.
  • Proactively identify and pursue opportunities to improve internal processes and workflows to enhance product quality and partner satisfaction.

Requirements

  • 5+ years of experience in partner management, technical account management, QA-oriented product operations, tech consulting, or a similar operations role.
  • Strong technical understanding of APIs, SDKs, and web-based technologies.
  • Proven experience analyzing large datasets to draw actionable insights, using tools like SQL and Excel to tell a story and influence teams.
  • Familiarity with testing tools/frameworks and service monitoring tools.
  • Excellent execution, organization, and problem-solving skills, with the ability to break down ambiguous issues and manage multiple competing priorities.
  • Exceptional verbal and written communication skills, with the ability to effectively interface with and build relationships across engineering, product, QA, and external partner teams.
  • You are naturally curious, embody a "Team First" attitude, and have a strong sense of ownership.
Benefits
  • Eligible for an annual discretionary bonus
  • Long-term incentive plan
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan
  • Paid time off
  • Monthly wellness reimbursement
  • Flexible Time off Policy for personal matters
  • Generous Parental Leave Program with 100% pay

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
APIsSDKsweb-based technologiesSQLExceldata analysistesting toolsservice monitoring tools
Soft skills
executionorganizationproblem-solvingcommunicationrelationship buildingcuriosityownershipteam collaboration