Senior Consultant, NICE CXone

TTEC Digital

Senior Consultant responsible for the overall development and delivery of the NICE CXone software platform at TTEC Digital. Engaging in design, testing, and software implementation processes.

Posted 7/15/2026full-timeRemote • Texas • 🇺🇸 United StatesSenior💰 $140,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in NICE CXone software development, including design, coding, and testing of real-time systems. Proficient in engaging with executive stakeholders and delivering effective solutions in a fast-paced environment.

Highest-signal resume keywords

NICE CXone ExperienceSoftware Development (JavaScript, Python, Java, C++)CCaaS ArchitectureNetwork Infrastructure ExperienceCustomer-Facing Presentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software DevelopmentUnit TestingCode ReviewsDefect ResolutionReal-Time Systems Testing

Soft Skills

Team PlayerDesire to Work in Fast-Paced Environment

Tools & Technologies

NICE CXoneCXone StudioProcess Automation Technologies

Certifications & Qualifications

NICE CXone Industry Certifications

Industry Keywords

Contact Center as a Service (CCaaS)Enterprise Level CCaaS Architecture

Tech Stack

Tools & technologies

JavaJavaScriptPython

About the role

Key responsibilities & impact

Responsible for the overall development, testing and delivery of the NICE CXone software platform.
Implement the NICE CXone software.
Engage in design and development of our products and features.
Conduct unit testing and code reviews.
Resolve defects encountered during the QA cycle.
Support the production environment and assist other developers in a team environment utilizing agile or waterfall development processes.

Requirements

What you’ll need

Bachelor’s degree in computer science, IT, or engineering preferred.
5 or more years’ experience in NICE CXone and UC environments.
3 or more years of software development, to include design, custom and common coding (JavaScript, Python, Java, C++), and testing of real time systems.
Experience with enterprise level CCaaS architecture for complex business needs.
Network infrastructure experience.
Experience creating and presenting to executive level stakeholders (technical and non-technical).
Team Player
Desire to work in a fast-paced environment.
Excellent customer-facing presentation skills with the ability to develop new solution pitches, value propositions, and demo experiences.
Existing knowledge and/or industry certifications for NICE CXone and process automation technologies
Contact Center as a Service (CCaaS) software management and domain experience.
NICE CXone and CXone Studio Experience

Benefits

Comp & perks

Medical, dental, vision
tax-advantaged health care accounts
financial and income protection benefits
paid time off (PTO) and wellness time off.