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TTEC Digital

Director of Engineering

TTEC Digital

Director of Engineering in TTEC Digital leading engineering teams in remote work. Focusing on delivery in developing AI customer experience tools for major brands.

Posted 7/12/2026full-timeRemote • 🇨🇦 CanadaLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive engineering leadership with a focus on delivery in SaaS or platform environments, translating business requirements into technical solutions while managing cross-squad dependencies. Possesses hands-on experience with Go, Python, and TypeScript, and drives AI-assisted engineering initiatives.

Highest-signal resume keywords
Engineering LeadershipDelivery-First Track RecordHands-On Experience with Go, Python, and TypeScriptStrong Knowledge of Modern AI StackCandidate Evaluation and Hiring

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
GoPythonTypeScriptAI StackTechnical Scope TranslationDelivery ManagementCross-Squad Dependency ManagementEscalation Management
Soft Skills
Strong JudgmentAdaptability to Change
Industry Keywords
SaaSPlatform CompaniesEngineering Operating Rhythm

Tech Stack

Tools & technologies
GoPythonTypeScript

About the role

Key responsibilities & impact
  • Run the engineering org day-to-day
  • Own delivery across all squads
  • Handle the hiring pipeline
  • Translate business requirements into technical scope
  • Manage cross-squad dependencies and the engineering operating rhythm
  • Drive timely escalations for blocked work

Requirements

What you’ll need
  • 10+ years engineering leadership in SaaS or platform companies
  • Delivery-first track record
  • Hands-on enough to read Go, Python, and TypeScript
  • Strong working knowledge of the modern AI stack
  • Captures business requirements and translates them into technical needs
  • Change is your default state
  • Loves hiring and possesses strong judgment in candidate evaluation
  • Drives AI-assisted engineering across the org

Benefits

Comp & perks
  • medical benefits
  • flexible work arrangements
  • wellness programs