Engineering Tech Lead

TTEC Digital

Engineering Technical Lead at TTEC Digital responsible for building AI CX tools in a startup environment. Leading teams to create innovative solutions for major brands across the globe.

Posted 7/12/2026full-timeRemote • 🇨🇦 CanadaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading development teams while delivering high-performance, real-time platforms. Proficient in Go programming, AI/ML integration, and event-driven architectures, with a strong focus on clean code and efficient delivery.

Highest-signal resume keywords

Go ProgrammingAI/ML Model ExperienceEvent-Driven SystemsReal-Time Systems DevelopmentTechnical Leadership

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Go ProgrammingAI/ML PipelinesEvent-Driven ArchitectureWebSocket DevelopmentDebuggingData ModelsStreaming InferenceRAGKnowledge GraphClean Code Practices

Soft Skills

Technical CredibilityTeam LeadershipProblem SolvingCommunicationAdaptability

Tools & Technologies

NATSKafkaRedpandaGCPLLM APIsSIPRTPCCaaSCTICRM

Industry Keywords

Real-Time PlatformsHigh-Throughput SystemsEvent BusVoice TechnologyDesktop Applications

Tech Stack

Tools & technologies

GoGoogle Cloud PlatformKafkaPython

About the role

Key responsibilities & impact

Lead developer role, three specialization tracks. We build voice, desktop, intelligence, and AI combined into a single real-time platform — event-driven, high-throughput, low-latency.
A tech lead here is a player-coach — you write the hardest code in the squad, and you lead it.
You'll build Go services on the event bus, AI/ML services and pipelines, or connector frameworks to CCaaS/CRM/telephony — most engineers here end up touching more than one.
This is a startup environment on a fast train: 1-week sprints, Friday demos, fail fast and move forward.
Services on the event bus (NATS-class) · high-throughput transactional data models and WebSocket backends
Your track's slice — AI/ML pipelines (RAG, streaming inference, eval) or connectors (CCaaS/CTI, CRM, SIP/RTP) or core platform services
Your latency budget · your committed timelines.

Requirements

What you’ll need

9+ years hands-on; same language bar (HIGH++ Go, 3+ languages) and same AI, debugging, and velocity bar as the Senior Software Engineer role —** you must out-code the squad you lead.**** **
Has led a squad and shipped a hard real-time or platform product end-to-end, on committed timelines.
Sets patterns by shipping them; owns the code-review bar and raises the engineers around you.
Owns delivery — moves blocked work, doesn't just report it. Show-me mentality: your squad demos working software every Friday.
Keeps the respect of senior engineers through technical credibility, and manages change without drama — priorities and tech will shift under you.
Event-driven systems in production (NATS / Kafka / Redpanda-class) — you think in pub/sub. Heavy WebSocket, real-time, low-latency.
Mid-tier or better hands-on AI experience in the code and product — you've built with LLM APIs, embeddings, RAG, or model serving, not just chatted with a bot. And you use AI-assisted development daily to multiply your velocity.
Strong ++ for data graph/knowledge graph background, or hands-on AI/ML model experience (training, serving, eval).
Efficiency in development — we deal in speed. You ship clean code fast, unblock yourself, and your estimates hold.
A master debugger — you read unfamiliar code, a stack trace, or a flaky partner API and see it; you know where the breakpoint goes.
GCP preferred. Voice (SIP/RTP/SIPREC), CCaaS/CTI, or desktop-adjacent experience a strong plus depending on track.
Track emphasis:
Backend/Platform: data models, event bus, plugin runtime.
AI/ML: deeper Python, production GenAI/NLU, streaming inference, eval frameworks, RAG.
Integrations: CCaaS/CTI platforms (Genesys, Amazon Connect, NICE, Five9), CRM connectors, SIP/RTP, fault-tolerant connector design. **

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account TTEC Digital Website LinkedIn All Job Openings 1001 - 5000 employees 🤖 Artificial Intelligence 🤝 B2B Artificial Intelligence
B2B
Customer Experience TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries. Engineering Tech Lead Job not on LinkedIn 🔥 29 minutes ago 🇨🇦 Canada – Remote ⏰ Full Time 🟠 Senior 🧑‍💻 Full-stack Engineer Google Cloud Platform Kafka Python Go Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Lead developer role, three specialization tracks. We build voice, desktop, intelligence, and AI combined into a single real-time platform — event-driven, high-throughput, low-latency.
A tech lead here is a player-coach — you write the hardest code in the squad, and you lead it.
You'll build Go services on the event bus, AI/ML services and pipelines, or connector frameworks to CCaaS/CRM/telephony — most engineers here end up touching more than one.
This is a startup environment on a fast train: 1-week sprints, Friday demos, fail fast and move forward.
Services on the event bus (NATS-class) · high-throughput transactional data models and WebSocket backends
Your track's slice — AI/ML pipelines (RAG, streaming inference, eval) or connectors (CCaaS/CTI, CRM, SIP/RTP) or core platform services
Your latency budget · your committed timelines. 🎯 Requirements
9+ years hands-on; same language bar (HIGH++ Go, 3+ languages) and same AI, debugging, and velocity bar as the Senior Software Engineer role —** you must out-code the squad you lead.**** **
Has led a squad and shipped a hard real-time or platform product end-to-end, on committed timelines.
Sets patterns by shipping them; owns the code-review bar and raises the engineers around you.
Owns delivery — moves blocked work, doesn't just report it. Show-me mentality: your squad demos working software every Friday.
Keeps the respect of senior engineers through technical credibility, and manages change without drama — priorities and tech will shift under you.
Event-driven systems in production (NATS / Kafka / Redpanda-class) — you think in pub/sub. Heavy WebSocket, real-time, low-latency.
Mid-tier or better hands-on AI experience in the code and product — you've built with LLM APIs, embeddings, RAG, or model serving, not just chatted with a bot. And you use AI-assisted development daily to multiply your velocity.
Strong ++ for data graph/knowledge graph background, or hands-on AI/ML model experience (training, serving, eval).
Efficiency in development — we deal in speed. You ship clean code fast, unblock yourself, and your estimates hold.
A master debugger — you read unfamiliar code, a stack trace, or a flaky partner API and see it; you know where the breakpoint goes.
GCP preferred. Voice (SIP/RTP/SIPREC), CCaaS/CTI, or desktop-adjacent experience a strong plus depending on track.
Track emphasis:
Backend/Platform: data models, event bus, plugin runtime.
AI/ML: deeper Python, production GenAI/NLU, streaming inference, eval frameworks, RAG.
Integrations: CCaaS/CTI platforms (Genesys, Amazon Connect, NICE, Five9), CRM connectors, SIP/RTP, fault-tolerant connector design. ** Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Senior Full Stack Developer 🕒 Yesterday Beem Credit Union 1001 - 5000 🏦 Banking 💸 Finance Website LinkedIn All Job Openings Senior Full Stack Developer using Angular and .NET to deliver digital banking solutions at Beem Credit Union. Collaborating with cross-functional teams for robust and scalable technology solutions. 🇨🇦 Canada – Remote 💵 $105k - $125k / year ⏰ Full Time 🟠 Senior 🧑‍💻 Full-stack Engineer Angular Azure Cloud Docker Microservices TypeScript .NET Senior Consultant Developer, Industry Innovation & Co-Development 🕒 Yesterday Guidewire Software 1001 - 5000 Website LinkedIn All Job Openings Senior Solution Consultant at Guidewire shaping customer adoption of Guidewire Cloud capabilities through close collaboration with customers and mentoring junior consultants. Elevating customer success by bridging needs with solutions and delivering innovative Guidewire Cloud features. 🇨🇦 Canada – Remote 💵 $95k - $119k / year 💰 $750k Series C on 2008-03 ⏰ Full Time 🟠 Senior 🧑‍💻 Full-stack Engineer Cloud Guidewire Software Engineer 🕒 Yesterday InvestorCOM 51 - 200 ☁️ SaaS 📋 Compliance 🤝 B2B Website LinkedIn All Job Openings Software Engineer designing, building, and evolving compliance technology solutions for the wealth management industry. Collaborating across teams for high-quality software delivery and continuous improvement. 🇨🇦 Canada – Remote 💵 $80k - $105k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧑‍💻 Full-stack Engineer Azure SQL .NET Engineering Talent Lead 🕒 2 days ago Efovinity Inc 1 - 10 🚗 Transport Website LinkedIn All Job Openings Engineering Talent Lead managing the growth of engineering team through full-cycle recruiting across AI and robotics functions. Collaborating directly with founders to ensure quality hiring processes. 🇨🇦 Canada – Remote ⏰ Full Time 🟠 Senior 🧑‍💻 Full-stack Engineer Senior Full Stack Software Engineer 🕒 2 days ago Seeq Corporation 51 - 200 Website LinkedIn All Job Openings Senior Full Stack Software Engineer creating cutting-edge analytics software for industrial sectors. Collaborating in a fully remote environment using agile principles to build exceptional products. 🇨🇦 Canada – Remote 💵 $205k / year ⏰ Full Time 🟠 Senior 🧑‍💻 Full-stack Engineer Java Kotlin MySQL Postgres Python React TypeScript View More Full-stack Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs