Sales Operations Analyst

TTEC Digital

Sales Operations Analyst supporting various sales functions for TTEC Digital. Focusing on documentation quality assurance and streamlining the sales process.

Posted 5/21/2026full-timeBogota • 🇨🇴 ColombiaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Responsible for understanding the internal sales process from opportunity creation through project notification to better assist the sales team.
Provides support to the sales team regarding opportunity contracting processes and systems through the sales cycle.
Acts as a member of the primary Sales Quality Assurance (QA) Team, striving to maintain high levels of quality, accuracy, and consistency in the sales quality review process.
Works closely with sales team members to resolve Sales QA outstanding issues, guiding team members through the process to alleviate as much administrative effort for sales as possible.
Acts as liaison between the sales team and other internal customers such as procurement and accounting.
Identifies opportunities for efficiency improvements by understanding bottlenecks and inconsistencies. Proposes new process alternatives.
Provides guidance to Sales teams on contract requirements, including reviewing Terms & Conditions for accuracy, consistency, and relevance, advising on adjustments as needed to ensure documents meet the requirements of potential TTEC Digital audits.
Works with the sales team to ensure data accuracy and integrity in our Customer Relationship Management system (CRM).
Ability to handle multiple priorities at the same time as the role includes responsibilities within multiple queues within CRM as well as handling email correspondence within the SalesQA inbox in Microsoft (MS) Outlook.

Requirements

What you’ll need

Bachelor’s degree in a business or sales-related field, or equivalent experience in a professional services environment.
2+ years of experience in sales operations or other people optimization roles
High proficiency in English is mandatory.
Proficiency with the Microsoft Office Suite, with emphasis on MS Outlook, MS Word, and MS Excel.
Proficiency with a CRM tool, preferably Microsoft Dynamics 365.
Strong analytical skills and ability to work in high-pressure situations while maintaining a positive attitude.
Demonstrates strong interpersonal skills with the ability to establish and maintain effective working relationships with staff, management, and external stakeholders.
High level of initiative and demonstrated ability to manage multiple projects with clear expectations/timelines.
Ability to influence without authority across the organization.
Excellent communication skills; both written and verbal.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account TTEC Digital Website LinkedIn All Job Openings 1001 - 5000 employees 🤖 Artificial Intelligence 🤝 B2B Artificial Intelligence
B2B
Customer Experience TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries. Sales Operations Analyst 🔥 42 minutes ago 🏢🏡 Bogota – Hybrid ⏰ Full Time 🟢 Junior 🟡 Mid-level 📊 Sales Operations Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Responsible for understanding the internal sales process from opportunity creation through project notification to better assist the sales team.
Provides support to the sales team regarding opportunity contracting processes and systems through the sales cycle.
Acts as a member of the primary Sales Quality Assurance (QA) Team, striving to maintain high levels of quality, accuracy, and consistency in the sales quality review process.
Works closely with sales team members to resolve Sales QA outstanding issues, guiding team members through the process to alleviate as much administrative effort for sales as possible.
Acts as liaison between the sales team and other internal customers such as procurement and accounting.
Identifies opportunities for efficiency improvements by understanding bottlenecks and inconsistencies. Proposes new process alternatives.
Provides guidance to Sales teams on contract requirements, including reviewing Terms & Conditions for accuracy, consistency, and relevance, advising on adjustments as needed to ensure documents meet the requirements of potential TTEC Digital audits.
Works with the sales team to ensure data accuracy and integrity in our Customer Relationship Management system (CRM).
Ability to handle multiple priorities at the same time as the role includes responsibilities within multiple queues within CRM as well as handling email correspondence within the SalesQA inbox in Microsoft (MS) Outlook. 🎯 Requirements
Bachelor’s degree in a business or sales-related field, or equivalent experience in a professional services environment.
2+ years of experience in sales operations or other people optimization roles
High proficiency in English is mandatory.
Proficiency with the Microsoft Office Suite, with emphasis on MS Outlook, MS Word, and MS Excel.
Proficiency with a CRM tool, preferably Microsoft Dynamics 365.
Strong analytical skills and ability to work in high-pressure situations while maintaining a positive attitude.
Demonstrates strong interpersonal skills with the ability to establish and maintain effective working relationships with staff, management, and external stakeholders.
High level of initiative and demonstrated ability to manage multiple projects with clear expectations/timelines.
Ability to influence without authority across the organization.
Excellent communication skills; both written and verbal. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

sales operationscontract requirementsdata accuracyanalytical skillsprocess improvementproject management

Soft Skills

interpersonal skillscommunication skillsability to influenceinitiativeability to manage multiple projectspositive attitude