Leading and developing a high‑performing enterprise sales team focused on large strategic growth opportunities
Driving bookings, revenue, and margin expansion across TTEC Digital’s CX, CCaaS, AI, CRM, and managed services portfolio
Establishing and fostering executive‑level relationships with clients and our key strategic partners
Ensuring excellence in pipeline creation, forecasting, sales discipline, and account strategy to achieve and exceed quota objectives
Collaborating deeply with professional services, delivery, operational leaders, and cross‑functional TTEC teams to ensure cohesive go‑to‑market motion and world‑class client outcomes
Maintaining a strong understanding of emerging trends across CX, AI, digital channels, analytics, workforce engagement, and CCaaS transformations
Providing industry thought leadership and competitive insights to support solution innovation, partner alignment, and sales effectiveness

Requirements

10+ years of enterprise sales and sales leadership experience selling PaaS, CX/CCaaS platforms, and/or AI professional/managed services
Proven ability to develop, influence, and grow C‑suite and senior executive relationships within large enterprise environments
Demonstrated success in winning and expanding multi‑year, multi‑million‑dollar strategic transformation deals
Strong experience developing go‑to‑market strategies, sales plans, and growth frameworks for cloud and digital transformation portfolios
Expertise or familiarity with leading CX and CCaaS platforms (e.g., Microsoft, AWS, Google, Cisco/Webex, Genesys, NICE, Talkdesk, Zoom, Five9, Salesforce, ServiceNow, Zendesk, Pega, etc.)
Strong presentation, negotiation, and executive communication skills
Bachelor's degree preferred

Benefits

Medical, dental, vision
tax-advantaged health care accounts
financial and income protection benefits
paid time off (PTO) and wellness time off.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

enterprise salessales leadershipgo-to-market strategiessales plansgrowth frameworkspipeline creationforecastingaccount strategyCX platformsCCaaS platforms

Soft Skills

relationship buildinginfluencenegotiationpresentationexecutive communicationcollaborationthought leadershipcompetitive insights