Develop and execute partner strategies aligned to TTEC Digital’s growth priorities, balancing long-term vision with near-term execution.
Collaborate with Sales and Practice Leaders to co-develop GTM motions, account-based engagement plans, and solution roadmaps.
Own the tactical execution of partner GTM initiatives — including building joint account plans, tracking partner pipeline, coordinating events/workshops, and ensuring follow-through on partner commitments.
Define clear measures of success for each partner engagement and joint customer initiative, utilizing data to analyze performance, predict outcomes, and evolve the partnership.
Establish and align on shared priorities with partners, including joint initiatives, co-investment, and strategies for unified migrations and CX modernization.
Drive the lifecycle of joint offerings with partners: business case, planning and governance, solution differentiation, business value articulation, and business modeling.
Identify new areas of growth and influence within partnerships, from emerging technologies (AI/GenAI, data/analytics) to new industry plays.
Deliver on pipeline and/or revenue outcomes tied to partner-driven initiatives.
Maintain partner health through tiering, certifications, scorecards, and executive alignment, ensuring compliance and visibility across the ecosystem.

Requirements

Deep understanding of cloud ecosystems, SaaS platforms, and/or CX/CCaaS markets.
Demonstrated ability to be both strategic and hands-on, from shaping long-term partner strategies to executing joint campaigns, workshops, and account plans.
Proven success in building joint GTM strategies that drive measurable pipeline and revenue.
Strong analytical skills with experience defining KPIs and using data to manage and optimize partnerships.
Excellent executive presence with the ability to influence stakeholders at all levels.
Strong collaboration skills across sales, marketing, and technical teams.

Benefits

Medical, dental, vision
tax-advantaged health care accounts
financial and income protection benefits
paid time off (PTO) and wellness time off.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

cloud ecosystemsSaaS platformsCXCCaaSdata analyticsKPI definitionbusiness modelingpartner pipeline managementjoint GTM strategiesperformance analysis

Soft Skills

strategic thinkinghands-on executionanalytical skillsinfluencing stakeholderscollaborationexecutive presencecommunicationrelationship managementproblem-solvingprioritization