Analyst, Client Solutions – Korean Speaker
TSN - The Sports Network - Canada
contract
Posted on:
Location Type: Remote
Location: Remote • 🇨🇳 China
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Project delivery: Based on the target topic or industry that our clients are evaluating, perform high quality research to understand the client’s needs and vet relevance and qualifications of experts recommended by our expert recommendation system or external databases
- Expert recruitment: Independently identify industry professionals and experts of relevance to client requests/projects, pitch Lynk value proposition to engage with these experts who are often mid-senior level executives at top-tier firms, conduct informed conversations to assess their expertise and fit for given projects and convince them to join the Lynk network
- Expert relationship management: Manage relationship with experts, including communication on their payment cycles, and assisting them with any queries
- Client Servicing: Build & strengthen user relationships by providing high quality delivery and proactive updates on their projects, obtaining timely feedback and ensuring high engagement through regular touchpoints
- Directly drive revenue by matching the most relevant experts to client’s projects, within their timelines
- Grow and retain the user base through excellent client servicing
Requirements
- Bachelor’s/ Master's degree with a strong academic track record
- 0-2 Years Experience in a target driven role, or in Client Servicing or Research roles
- Self-motivated with a strong work ethic
- Excellent at cold-calling mid-to-senior level professionals
- Ability to thrive in ambiguity, and adapt to changes with a tendency towards hustle to get things done
- Passion for client servicing
- Flexible and excited about working in a fast paced, results-oriented environment
- Strong people management skills
- Excellent communicator with a strong command of English and Korean
- Experience working in the Expert Network/ Consulting/ Market Research/Recruiting industry is preferred
Benefits
- Competitive remuneration package, including attractive performance-based incentives.
- Fast career progression with our merit based promotion policy.
- An environment that respects diversity and inclusion.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
researchclient servicingexpert recruitmentrelationship managementcold-callingproject deliveryfeedback collectionrevenue generationexpert assessment
Soft skills
self-motivatedstrong work ethicadaptabilityhustlepassion for client servicingflexibilitypeople managementcommunicationengagement
Certifications
Bachelor’s degreeMaster's degree