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Analyst – Client Solutions, Korean Speaker
TSN - The Sports Network - CanadaClient Solutions Analyst at Lynk facilitating expert engagements and driving revenue through expert relationships. High visibility on-site role in Hong Kong focused on client servicing.
About the role
Key responsibilities & impact- Based on the target topic or industry that our clients are evaluating, perform high quality research to understand the client’s needs and vet relevance and qualifications of experts recommended by our expert recommendation system or external databases.
- Independently identify industry professionals and experts of relevance to client requests/projects, pitch Lynk value proposition to engage with these experts who are often mid-senior level executives at top-tier firms, conduct informed conversations to assess their expertise and fit for given projects and convince them to join the Lynk network.
- Manage relationship with experts, including communication on their payment cycles, and assisting them with any queries.
- Build & strengthen user relationships by providing high quality delivery and proactive updates on their projects, obtaining timely feedback and ensuring high engagement through regular touchpoints.
Requirements
What you’ll need- Bachelor’s/ Master's degree with a strong academic track record.
- 0-2 Years Experience in a target driven role, or in Client Servicing or Research roles.
- Self-motivated with a strong work ethic.
- Excellent at cold-calling mid-to-senior level professionals.
- Ability to thrive in ambiguity, and adapt to changes with a tendency towards hustle to get things done.
- Passion for client servicing.
- Flexible and excited about working in a fast paced, results-oriented environment.
- Strong people management skills.
- Excellent communicator with a strong command of English and Korean.
- Experience working in the Expert Network/ Consulting/ Market Research/Recruiting industry is preferred.
Benefits
Comp & perks- Competitive remuneration package, including attractive performance-based incentives.
- Team members exceeding their target can earn a high proportion of their monthly base salary in commissions, measured and paid quarterly.
- Fast career progression with our merit based promotion policy.
- Work in a collaborative, co-creation hub in the heart of Hong Kong.
- An environment that respects diversity and inclusion.
- Comprehensive medical insurance coverage.
- Generous leave policy, including a ‘work remote policy’.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
researchclient servicingcold-callingrelationship management
Soft Skills
self-motivatedstrong work ethicadaptabilityhustlepassion for client servicingflexibilitypeople managementcommunication
Certifications
Bachelor’s degreeMaster's degree