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Brokerage Client Service Associate
TruistClient Service Associate providing operational support to Financial Advisors in Brentwood, TN and Nashville, TN. Handling client service needs and assisting with financial plans and transactions.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client servicing and financial planning support, with a strong understanding of securities markets and brokerage accounts. Proficient in managing schedules, processing operational requests, and maximizing sales opportunities through effective communication and time management.
Highest-signal resume keywords
Bachelor's DegreeFINRA SIE LicenseFINRA Series 7 LicenseFINRA Series 66 LicenseKnowledge of Securities Markets
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial PlanningProcessing Corporate ActionsSalesForce Data EntryAnnuity Product KnowledgeOperational Request Processing
Soft Skills
Exceptional Telephone SkillsEffective Time ManagementProfessional Communication
Tools & Technologies
Microsoft Office
Certifications & Qualifications
FINRA SIE LicenseFINRA Series 7 LicenseFINRA Series 66 License
Industry Keywords
Securities IndustryBrokerage AccountsClient AppointmentsSales OpportunitiesOperational Guidance
About the role
Key responsibilities & impact- Assist Financial Advisors in servicing clients including preparing financial plans
- Receive and place orders as directed from Financial Advisor and assigned clients
- Process corporate actions
- Schedule and confirm client appointments, enter data in SalesForce
- Manage the financial advisor's calendar
- Maximize sales opportunities by contacting potential investment clients
- Provide operational guidance to Financial Advisors
- Ensure new business paperwork is accurately submitted
- Submit and process operational requests
- Work in coordination with the Financial Advisor to review reports
Requirements
What you’ll need- Bachelor's degree or equivalent experience
- Experience in the securities industry and/or a sales assistant role
- Knowledge of securities markets and brokerage accounts
- Knowledge of annuity products
- FINRA SIE, Financial Industry Regulatory Authority (FINRA) Series 7 and Series 66 licenses
- Exceptional telephone skills
- Effective time management skills
- Ability to communicate effectively and professionally
- Ability to evaluate, assimilate and utilize detailed information
- Demonstrated proficiency in basic computer applications, such as Microsoft Office
Benefits
Comp & perks- medical, dental, vision, life insurance
- disability, accidental death and dismemberment
- tax-preferred savings accounts
- a 401k plan
- no less than 10 days of vacation
- 10 sick days
- paid holidays
- pension plan
- restricted stock units
- deferred compensation plan