Head of Fraud Strategy – Transformation

Truist

Head of Fraud Strategy and Transformation at Truist managing multi-year fraud strategy and execution for financial services. Leading teams to prevent and respond to fraud risks while enhancing client experience.

Posted 6/26/2026full-timeCharlotte • North Carolina • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Shape and execute Truist's fraud strategy roadmap across consumer, small business, and wholesale products
Set the vision for detecting, preventing, and responding to fraud at scale
Translate emerging fraud threats and regulatory expectations into prioritized transformation portfolio
Partner across the enterprise to sequence investments and ensure alignment with Risk Management Framework
Manage a team responsible for executing the relevant components of the Fraud Program
Act as a subject matter expert for Fraud program reviews
Manage relationships with third-party vendors and other resources required to execute initiatives
Own execution of strategy and delivery of results
Influence the strategic direction of the organization

Requirements

What you’ll need

Bachelor’s degree or equivalent education
Ten+ years of financial services work experience, including Fraud management experience
Prior structured problem solving experience through consulting, business leadership or federal government experience
Strong leadership and communication skills
Five+ years direct Internal Audit and/or Governmental Regulatory experience
Experience leading projects and driving change
Progressive management experience

Benefits

Comp & perks

Medical, dental, vision, life insurance
Disability, accidental death and dismemberment
Tax-preferred savings accounts
401k plan
10 days of vacation
10 sick days
Paid holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

fraud strategyfraud detectionfraud preventionfraud responserisk managementinternal auditregulatory complianceproject managementstructured problem solving

Soft Skills

leadershipcommunicationinfluencerelationship managementteam management

Certifications

Bachelor’s degree