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Truist

Head of Fraud Strategy – Transformation

Truist

Head of Fraud Strategy and Transformation at Truist managing multi-year fraud strategy and execution for financial services. Leading teams to prevent and respond to fraud risks while enhancing client experience.

Posted 6/26/2026full-timeCharlotte • North Carolina • 🇺🇸 United StatesLeadWebsite

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Hard Skills
fraud strategyfraud detectionfraud preventionfraud responserisk managementinternal auditregulatory complianceproject managementstructured problem solving
Soft Skills
leadershipcommunicationinfluencerelationship managementteam management
Certifications & Qualifications
Bachelor’s degree
Industry Keywords
financial servicesfraud managementgovernmental regulatorybusiness leadershiptransformation portfolio

About the role

Key responsibilities & impact
  • Shape and execute Truist's fraud strategy roadmap across consumer, small business, and wholesale products
  • Set the vision for detecting, preventing, and responding to fraud at scale
  • Translate emerging fraud threats and regulatory expectations into prioritized transformation portfolio
  • Partner across the enterprise to sequence investments and ensure alignment with Risk Management Framework
  • Manage a team responsible for executing the relevant components of the Fraud Program
  • Act as a subject matter expert for Fraud program reviews
  • Manage relationships with third-party vendors and other resources required to execute initiatives
  • Own execution of strategy and delivery of results
  • Influence the strategic direction of the organization

Requirements

What you’ll need
  • Bachelor’s degree or equivalent education
  • Ten+ years of financial services work experience, including Fraud management experience
  • Prior structured problem solving experience through consulting, business leadership or federal government experience
  • Strong leadership and communication skills
  • Five+ years direct Internal Audit and/or Governmental Regulatory experience
  • Experience leading projects and driving change
  • Progressive management experience

Benefits

Comp & perks
  • Medical, dental, vision, life insurance
  • Disability, accidental death and dismemberment
  • Tax-preferred savings accounts
  • 401k plan
  • 10 days of vacation
  • 10 sick days
  • Paid holidays