Collateral Review Manager

Truist

Managing condo review analysts ensuring compliance with Truist Risk policy and investor guidelines. Recruiting and training team members to meet performance goals and client needs.

Posted 6/11/2026full-timeRichmond • Florida, North Carolina, Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Lead a team of condo review analysts to review condo project documents for compliance within investor guidelines and Truist Risk policy
Review appropriate documentation in a timely fashion
Work with Sales Partners to ensure closing on time and within guidelines
Recruit, train, develop and mentor a high-performing team to ensure meeting team goals
Provide coaching and guidance to teammates to resolve client service related problems
Effectively manage all human resource related items to ensure execution of the organization’s Purpose, Mission and Values
Maintain Condo procedures to meet internal and external service, quality and regulatory requirements
Provide input to ensure compliance, performance and regulatory requirements are met with Condo policies
Evaluate opportunities for efficiency gains while supporting channel and business partners in service and quality.

Requirements

What you’ll need

Five or more years of mortgage or consumer lending management and residential collateral or underwriting experience
Seven or more years of knowledge or experience in residential mortgage lending, compliance, regulations and procedures
Bachelor’s degree or equivalent education and/or related work experience
Knowledge of regulatory changes, external and internal compliance requirements and investor guidelines to ensure loan salability
Strong interpersonal, analytical and problem-solving skills
Excellent communication skills, both written and verbal, in relating to internal and external clients
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
Ability to quickly resolve customer escalations.

Benefits

Comp & perks

Medical, dental, vision
Life insurance
Disability
Accidental death and dismemberment
Tax-preferred savings accounts
401k plan
10 days of vacation
10 sick days
Paid holidays
Defined benefit pension plan (depending on position)
Restricted stock units (depending on position)
Deferred compensation plan (depending on position)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

mortgage managementconsumer lendingresidential collateralunderwritingcomplianceregulationsproceduresloan salabilityanalytical skillsproblem-solving

Soft Skills

interpersonal skillscommunication skillscoachingmentoringteam managementclient serviceguidancetrainingefficiency evaluationconflict resolution

Certifications

Bachelor’s degree