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Deposit & Payments Operations Specialist II – Garnishment
TruistProcessing Specialist responsible for ensuring quality output and adherence to policies in Truist's finance operations. Collaborating with teams for issue resolution and effective communication in operations.
About the role
Key responsibilities & impact- Responsible for accurate and efficient processing to ensure timely and quality output, while adhering to policies and procedures
- Well versed in assigned functions, assist in tasks outside normal processes, resolution of issues and communication to leadership and internal partners
- May interact with internal/external clients
- Perform quality checks / inspections to ensure integrity and accuracy
- Research issues and implement appropriate corrective action
- Complete and maintain with accuracy any documentation for any required logs, dual control tasks, inventory and forms
- Ensure clear and effective communication with Leadership on topics such as inventory, meeting deadlines, reporting and escalating potential production or quality issues and recommendations on improvements
- Cross train on other functions as assigned to be able to perform when needed
Requirements
What you’ll need- High School diploma or equivalent education and related training
- Ability to work in an area governed by production standards and work under pressure to meet critical deadlines
- Effective problem identification and resolution skills
- Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
- Ability to work in a team environment to include across shifts and departments
- Exhibit strong interpersonal skills as well as good verbal and written communication
- One to two years’ experience and exhibit knowledge in all the department’s functions
Benefits
Comp & perks- Medical, dental, vision, life insurance
- Disability insurance
- Accidental death and dismemberment coverage
- Tax-preferred savings accounts
- 401k plan
- Paid vacation and sick days
- Paid holidays
- Eligibility for defined benefit pension plan
- Restricted stock units
- Deferred compensation plan
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
quality checksdocumentationproblem identificationproblem resolution
Soft Skills
effective communicationinterpersonal skillsteamworkability to work under pressuretime management
Certifications
High School diploma