Deposit & Payments Ops. Specialist II – Garnishment

Truist

Processing Specialist role within Truist's Garnishment team ensuring accurate processing and effective communication in financial services. Requires attention to detail and teamwork in a fast-paced environment.

Posted 6/3/2026full-timeOrlando • Florida, North Carolina • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Responsible for accurate and efficient processing to ensure timely and quality output, while adhering to policies and procedures
Well versed in assigned functions, assist in tasks outside normal processes, resolution of issues and communication to leadership and internal partners
May interact with internal/external clients for Garnishment team
Perform functions as assigned that may include tasks that require special approvals, processes that effect clients that are large dollar, tasks that require a tight turnaround with high volume
Perform quality checks / inspections to ensure integrity and accuracy
Research issues and implement appropriate corrective action
Complete and maintain with accuracy any documentation for any required logs, dual control tasks, inventory and forms
Ensure clear and effective communication with Leadership on topics such as inventory, meeting deadlines, reporting and escalating potential production or quality issues and recommendations on improvements
Cross train on other functions as assigned to be able to perform when needed

Requirements

What you’ll need

High School diploma or equivalent education and related training
Ability to work in an area governed by production standards and work under pressure to meet critical deadlines
Effective problem identification and resolution skills
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
Ability to work in a team environment to include across shifts and departments
Exhibit strong interpersonal skills as well as good verbal and written communication
One to two years’ experience and exhibit knowledge in all the department’s functions

Benefits

Comp & perks

Medical, dental, vision, life insurance
Disability benefits
Accidental death and dismemberment insurance
Tax-preferred savings accounts
401(k) plan
10 days of vacation
10 sick days
Paid holidays
Defined benefit pension plan (depending on position)
Restricted stock units (depending on position)
Deferred compensation plan (depending on position)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

quality checksdocumentationproblem identificationresolution skillsbasic computer applicationsMicrosoft Office

Soft Skills

effective communicationinterpersonal skillsteamworkability to work under pressuretime management

Certifications

High School diploma