Solutions Engineer

• Translate business and application needs into infrastructure solutions across cloud, on-prem, or hybrid environments
• Contribute to and evolve Permit to Design / Build / Operate processes across critical infrastructure engagements
• Partner with delivery and product teams to embed NFRs (e.g., observability, resiliency, scalability, supportability) into infrastructure patterns
• Build and extend Infrastructure-as-Code (e.g., Terraform, Ansible) and participate in CI/CD pipelines
• Work with SRE teams to define SLOs/SLIs, logging/monitoring requirements, and automated DR validation
• Engage in architecture reviews, provide feedback on operational readiness, and help drive automation-based solutions
• Support major initiatives including cloud migration, network modernization, and resiliency uplift
• Perform problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for highly complex issues
• Oversee others who perform programming and debugging activities and mentor less experienced teammates
• Respond to incidents or service tickets in a timely manner and provide technical consultation on extremely challenging situations
• May lead large, complex projects, engage and manage external vendors, and have people management responsibilities

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