Truist

Senior Infrastructure Solution Engineer, SRE

Truist

full-time

Posted on:

Location Type: Hybrid

Location: Atlanta • North Carolina • 🇺🇸 United States

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Job Level

Senior

Tech Stack

AnsibleCloudGrafanaPrometheusServiceNowSplunkTerraform

About the role

  • Translate business and application needs into infrastructure solutions across cloud, on-prem, or hybrid environments
  • Contribute to and evolve Permit to Design / Build / Operate processes across critical infrastructure engagements
  • Partner with delivery and product teams to embed NFRs (e.g., observability, resiliency, scalability, supportability) into infrastructure patterns
  • Build and extend Infrastructure-as-Code (e.g., Terraform, Ansible) and participate in CI/CD pipelines
  • Work with SRE teams to define SLOs/SLIs, logging/monitoring requirements, and automated DR validation
  • Engage in architecture reviews, provide feedback on operational readiness, and help drive automation-based solutions
  • Support major initiatives including cloud migration, network modernization, and resiliency uplift
  • Perform problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for highly complex issues
  • Oversee others who perform programming and debugging activities and mentor less experienced teammates
  • Respond to incidents or service tickets in a timely manner and provide technical consultation on extremely challenging situations
  • May lead large, complex projects, engage and manage external vendors, and have people management responsibilities

Requirements

  • Bachelor's degree and eight years of experience in development or production support or an equivalent combination of education and work experience
  • Deep specialized and/or broad functional knowledge
  • Sound understanding of business and organizational strategies and processes
  • Ability to interpret internal and external business challenges and recommend best practices
  • Ability to lead complex projects
  • Sophisticated analytical skills and the ability to solve complex technical and business problems
  • Ability to influence others at senior levels to adopt a new perspective
  • Preferred: 8+ years of experience in infrastructure engineering, DevOps, or SRE roles
  • Strong knowledge of infrastructure domains: compute, storage, networking, virtualization, containerization
  • Experience with automation tools such as Terraform, Ansible, GitLab CI/CD, or similar
  • Familiarity with non-functional requirements (NFRs) and their impact on system design and operations
  • Strong understanding of release management, infrastructure readiness, and run-time reliability
  • Experience contributing to operational readiness, including monitoring, support models, and DR
  • Proven ability to collaborate across disciplines, lead solution discussions, and mentor junior engineers
  • Excellent communication skills and a bias toward action and ownership
  • Exposure to frameworks like Permit to Operate, Design Reviews, or Run Readiness models
  • Experience working in a regulated industry (e.g., financial services, healthcare, utilities)
  • Hands-on with Grafana, Prometheus, AppDynamics, Dynatrace, ThousandEyes, Splunk, ServiceNow, or related tools
  • Language Fluency: English (Required)
  • Work authorization: Truist will not sponsor applicants for work visa status or employment authorization
Benefits
  • All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits
  • Medical, dental, vision
  • Life insurance
  • Disability insurance
  • Accidental death and dismemberment
  • Tax-preferred savings accounts
  • 401k plan
  • No less than 10 days of vacation (prorated during first year)
  • 10 sick days (prorated)
  • Paid holidays
  • Depending on position/division: eligibility for defined benefit pension plan, restricted stock units, and/or a deferred compensation plan

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Infrastructure-as-CodeTerraformAnsibleCI/CDSLOsSLIsautomationtroubleshootingnetwork modernizationcloud migration
Soft skills
analytical skillsproblem-solvingleadershipinfluencecollaborationcommunicationmentoringownershipaction-orientedfeedback
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