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Truist

Enterprise Fraud Management Support Specialist III

Truist

. maintain high level of knowledge and understanding of Enterprise Fraud Management processes .

Posted 5/7/2026full-timeCharlotte • Florida, North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • maintain high level of knowledge and understanding of Enterprise Fraud Management processes
  • recommend strategies to leadership for specific departments to increase efficiency
  • provide performance and trend analysis for senior level management
  • partner with other teams within Enterprise Fraud Management for extended research needs
  • maintain high level of knowledge of all regulations for accurate business support
  • help define and deliver solutions to complex problems
  • create documentation for current and future processes
  • participate in assessment of potential new projects
  • lead assigned parts of change execution
  • establish working relationships to accomplish goals
  • serve as back-up to Deputy Director

Requirements

What you’ll need
  • 5 to 7 years of fraud or banking experience
  • ability to work independently with minimum supervision in a detailed and deadline-oriented environment
  • excellent verbal and written communication skills
  • excellent organizational and interpersonal skills
  • ability to manage competing priorities
  • demonstrated proficiency in basic computer applications, such as Microsoft Office software products
  • ability and willingness to work flexible hours, as required
  • Master's degree (preferred)
  • proven project management skill (preferred)
  • experience in fraud analytics (preferred)

Benefits

Comp & perks
  • medical, dental, vision, life insurance
  • disability
  • accidental death and dismemberment
  • tax-preferred savings accounts
  • 401k plan
  • no less than 10 days of vacation
  • 10 sick days
  • paid holidays
  • defined benefit pension plan (depending on the position and division)
  • restricted stock units (depending on the position and division)
  • deferred compensation plan (depending on the position and division)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
fraud analyticsproject managementperformance analysistrend analysisbusiness support
Soft Skills
communication skillsorganizational skillsinterpersonal skillsability to manage competing prioritiesindependence
Certifications
Master's degree