National Accounts Manager – Dealer, Home Improvement Lending

Truist

. Build and develop solid relationships through ownership of a portfolio of national dealer accounts .

Posted 5/6/2026full-timeBoca Raton • Florida, North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Build and develop solid relationships through ownership of a portfolio of national dealer accounts
Drive partner engagement by providing ongoing training, program updates, and sales enablement support
Identify and develop new business opportunities for Service Finance
Support National dealer account strategies through pricing and product offerings
Analyze partner performance and implement strategies to increase loan submissions, approval rates, and funded volume
Identify opportunities for expanding the relationship (e.g., adding new locations, sales reps, or loan programs)
Prepare materials and conduct regular account reviews and business check-ins via phone, video conference, and in-person (as needed)
Resolve questions, concerns, or technology related challenges using independent and critical thinking skills
Collaborate with internal teams to resolve partner issues quickly and effectively
Monitor usage metrics and escalate at-risk accounts to senior leadership
Maintain detailed records of partner interactions, activity, and progress using CRM tools (e.g., Salesforce) and internal systems
Represent the company at meetings, trade shows, conferences and other industry functions
Provide feedback to leadership and operations teams based on partner needs and market insights
Utilize Truist banking products to deliver deepened commercial client experience

Requirements

What you’ll need

Bachelor’s degree or an equivalent combination of education and related work experience
Previous sales management experience (6-8+ years) in a business to business sales or relationship management environment
Strong communication, interpersonal, and presentation skills
Ability to analyze data and translate it into actionable insights
Proactive, resourceful, and capable of managing nationally recognized high-volume dealer accounts
Proven ability to build internal and external relationships to deliver against business unit and corporate goals
Demonstrated national account experience; developing relationships and closing deals
Broad base knowledge of the sales process from lead generation to relationship management
Comfortable working cross-functionally and advocating for partner needs
Proficient with CRMs, sales enablement tools, and virtual communication platforms and Microsoft Office suite of products
Willingness to travel occasionally for partner visits or events (as needed)
Customer focused approach
Excellent organizational skills
Ability to solve complex problems and challenges independently using critical thinking skills
Self-starter
Home Improvement Lending (Dealer) experience

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment insurance
Tax-preferred savings accounts
401k plan
Vacation days
Sick days
Paid holidays
Pension plan
Restricted stock units
Deferred compensation plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales managementdata analysisrelationship managementlead generationaccount managementproblem solvingcritical thinkingbusiness developmentloan programscustomer focus

Soft Skills

communicationinterpersonal skillspresentation skillsorganizational skillsproactiveresourcefulself-startercollaborationadvocacyrelationship building