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Tech Stack
Tools & technologiesAnsibleITSMLinuxPythonServiceNow
About the role
Key responsibilities & impact- Plan, coordinate, and schedule RHEL patching activities across enterprise systems.
- Create and manage change records using ServiceNow or similar ITSM platforms.
- Validate patching and vulnerability remediation results using system data and reports.
- Analyze host-level system information to help identify factors impacting patch or remediation outcomes.
- Work with infrastructure, application, and security teams to support remediation efforts.
- Maintain accurate documentation to support audits, reporting, and compliance requirements.
Requirements
What you’ll need- Bachelor's degree and five years of experience in development or application support or an equivalent combination of education and work experience.
- In-depth knowledge in information systems and ability to identify, apply, and implement best practices.
- Understanding of key business processes and competitive strategies related to the IT function.
- Ability to plan and manage projects.
- Ability to solve complex problems by applying best practices.
- Ability to provide direction and mentor less experienced teammates.
- Ability to interpret and convey complex, difficult, or sensitive information.
- Working knowledge of Linux, including command-line usage and system navigation.
- Understanding of patching, vulnerability remediation, and system maintenance concepts.
- Strong analytical and troubleshooting skills.
- Experience in banking, financial services, or other regulated environments.
- Hands-on experience with Red Hat Enterprise Linux (RHEL).
- Experience coordinating work through ServiceNow (change, incident, problem management).
- Experience with RHEL patching and maintenance in enterprise environments.
- Experience using Red Hat Satellite for lifecycle or patch management.
- Familiarity with vulnerability management workflows, including Qualys and ServiceNow Vulnerability Response (VR).
- Basic scripting experience (Bash or Python) for operational or troubleshooting tasks.
- Exposure to automation tools such as Ansible (not required).
- RHCSA or RHCE certification.
Benefits
Comp & perks- Medical, dental, vision, life insurance
- Disability benefits
- Accidental death and dismemberment
- Tax-preferred savings accounts
- 401k plan
- 10 days of vacation
- 10 sick days
- Paid holidays
- Defined benefit pension plan (depending on position and division)
- Restricted stock units and/or deferred compensation plan (depending on position and division)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
LinuxRHELpatchingvulnerability remediationsystem maintenanceBashPythonRed Hat SatelliteServiceNowanalytical skills
Soft Skills
project managementproblem solvingmentoringcommunicationdocumentation
Certifications
RHCSARHCE
