Brokerage Registered Client Service Associate

Truist

Client Service Associate responsible for assisting Financial Advisors and servicing clients. Supporting operational tasks, managing schedules, and maintaining professional client communications in a financial services environment.

Posted 5/6/2026full-timeTampa • Florida • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Assist Financial Advisors in servicing clients including preparing financial plans, conducting investment research and completing client trades and transactions
Receive and place orders as directed from Financial Advisor and assigned clients
Reply to queries regarding general market information such as quotes and news, as well as trading and order features such as GTC expiration dates and settlement
Process corporate actions where a license is warranted, such as tender offers, optional dividends and the exercise of warrants and rights
Schedule and confirm client appointments, enter data in SalesForce, create meeting agendas and summaries
Prepare/coordinate marking events and perform general administrative functions such as answer and return calls, manage the expense report process, prepare routine client correspondence and perform maintenance of client records
Manage the financial advisor's calendar to maximize the appointments' productivity by minimizing travel time and anticipating the time frame required for presentation and answering of questions
Maximize sales opportunities by contacting potential investment clients based on internal and bank leads
Provide operational guidance to Financial Advisors ranging from systems navigation to document fulfillment
Ensure new business paperwork is accurately successfully submitted
Mitigate risk through appropriate authentication standards
Maintain a professional environment and create a positive impression
Submit and process certain operational requests as instructed by the Financial Advisor and/or client
Work in coordination with the Financial Advisor to ensure certain reports are reviewed and addressed
May assist with physical branch location needs, such as opening, closing, general requests for maintenance or service

Requirements

What you’ll need

Bachelor's degree or equivalent experience and related training
Experience in the securities industry and/or a sales assistant role
Knowledge of securities markets and brokerage accounts
Knowledge of the features and attributes of annuity products
FINRA SIE, Financial Industry Regulatory Authority (FINRA) Series 7 and Series 66 licenses. (Series 63 & 65 in lieu of the Series 66)
Exceptional telephone skills and the ability to appropriately interact with clients of all experience levels regarding securities transactions and brokerage accounts
Effective time management skills
Ability to communicate effectively and professionally with clients, managers and other teammates
Ability to evaluate, assimilate and utilize detailed and complex written and verbal technical information
Ability to work in a self-directed fashion
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

Benefits

Comp & perks

medical, dental, vision, life insurance, disability, accidental death and dismemberment
tax-preferred savings accounts
401k plan to teammates
no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment
10 sick days (also prorated)
paid holidays

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

financial planninginvestment researchclient tradescorporate actionssecurities marketsbrokerage accountsannuity productsrisk mitigationdata entryoperational requests

Soft Skills

telephone skillstime managementeffective communicationself-directed workclient interactionorganizational skillsattention to detailprofessionalismteam collaborationproblem-solving

Certifications

Bachelor's degreeFINRA SIEFINRA Series 7FINRA Series 66Series 63Series 65