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About the role
Key responsibilities & impact- Responsible for development and implementation of fraud strategies, rules and analytics for a financial product
- Lead, develop and manage personnel and workflow to ensure maximum efficiency and utilization of all available resources in accomplishing departmental/corporate objectives
- Plan, organize, coordinate, and lead work of team of less than six people within assigned area of responsibility to meet team, department, and enterprise goals
- Meet fraud loss containment objectives and provide a well-controlled business environment that meets internal compliance, audit and governance objectives as well as regulatory requirements
- Lead and mentor teammates to achieve their fullest potential and prepare those teammates for the next level of responsibility
- Direct personnel in the adherence to standardized processes and procedures, which support both division and corporate goals and objectives
- Ensure compliance with policies and requirements for internal and external auditors for all assigned responsibilities
- Provide recommendations for improving efficiencies and effectiveness to meet department and company business needs
- Serve as subject matter expert and provide guidance and oversight to peers within Fraud Solution & Services as well as other business units
- Responsible for salary administration, performance assessment, coaching, team member selection, training, and career development of staff
Requirements
What you’ll need- Bachelor’s degree, or equivalent education and related experience
- 5 years of banking, fraud systems experience
- Excellent analytical and problem solving skills and ability to make sound and rational decisions with limited supervision
- Exceptional verbal and written communication skills, ability to communicate effectively with senior leaders
- Ability and willingness to work flexible hours, and travel on an as-needed basis
- Prior fraud experience in the financial service industry, preferably across multiple products and channels
- Proven leadership and team building skills
- Master’s degree in related field (preferred)
- 1+ year of management experience (preferred)
- Extensive knowledge of bank operations and back-office procedures related to transactional operations (preferred)
Benefits
Comp & perks- medical, dental, vision, life insurance, disability, accidental death and dismemberment
- tax-preferred savings accounts
- 401k plan
- no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status)
- 10 sick days (also prorated)
- paid holidays
- defined benefit pension plan, restricted stock units, and/or a deferred compensation plan
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
fraud strategiesfraud analyticsbank operationsback-office proceduresperformance assessmentsalary administrationcoachingteam member selectiontrainingcareer development
Soft Skills
analytical skillsproblem solvingverbal communicationwritten communicationleadershipteam buildingmentoringorganizational skillsflexibilitydecision making
Certifications
Bachelor's degreeMaster's degree
