Senior Technical Project Manager
Coates Group
PMP
Process Engineer II
Truist
full-time
Posted on:
Origin: • 🇺🇸 United States • Florida, North Carolina
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
PMP
About the role
- Responsible for designing and implementing process-oriented solutions and ensuring adequate change management and adoption across all levels of the organization.
- Drive results, enable and support teammates; work at tactical level analyzing data, solving problems, and working with teams for implementation.
- Own a portfolio of process models and procedures and function as a SME within their process vertical.
- Sample and monitor assigned processes in relation to defined KPIs; report and track KPI metrics and identify bottlenecks/process variations.
- Work with operations partners to identify opportunities and structure issues into manageable work streams and deliverables.
- Lead and facilitate sessions to set direction and create change for business processes from a technological and workflow perspective.
- Provide oversight and ensure overall quality of junior teammates' key tasks and delivery; enable cross-functional alignment and resolve or escalate risks.
- Train and support Production groups to ensure awareness and adoption of the target state.
- Own improvement process benefit expectation and realization; measure and monitor ROI of process improvement projects.
- Facilitate and build relationships internal and external to the business unit to ensure initiative success.
- Provide reporting to regulatory governing bodies and Audit and provide periodic briefings/status updates.
- Note: Consult Enterprise Change and Transformation Office - Process Design and Engineering COE prior to use.
Requirements
- College Degree or equivalent education, or commensurate training and work-related experience.
- Two or more years of experience as a Process Engineer and leading cross-functional teams.
- Certified (or pursuing certification) Six Sigma Black Belt.
- Six years of project analyst or relevant industry experience in banking, financial services, or other services industry.
- Experience defining and leading optimization projects in financial services or transactional-based processes.
- Proven ability to use research and data analytics to diagnose problems, recommend action plans to resolve issues, and drive business decisions.
- Proven ability to lead cross-functional teams without formal authority.
- Excellent skills in presentation, facilitation, communication, and negotiation.
- Solid understanding of program and project management disciplines, techniques and approaches.
- Ability to work in a fast paced, highly complex, results driven environment.
- Excellent verbal and written communication skills, including comfort with public speaking, group facilitation, and ability to interact effectively with all levels of management.
- Excellent negotiating, conflict management and consulting skills.
- Business Process Management (BPM) experience.
- Language Fluency: English (Required).
- Regular or Temporary: Regular.
- Work Shift: 1st shift (United States of America).
- Preferred: Master’s degree in business, engineering, design, or technology field; banking or financial management education.
- Preferred: Deep knowledge of operational and technical environments of financial institutions, including knowledge of applicable banking laws and regulations.
- Preferred: Certified Project Management Professional.
