Data Scientist I – Enterprise Complaints Management

Truist

. Support the Enterprise Complaints Management team by providing data validation, analytics, and reporting insights .

Posted 4/22/2026full-timeRichmond • North Carolina, Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

HadoopjQueryNoSQLSparkSQL

About the role

Key responsibilities & impact

Support the Enterprise Complaints Management team by providing data validation, analytics, and reporting insights
Independently perform data analytics including classical econometrics, machine learning, and natural language processing
Produce data visualizations
Engage in stakeholder meetings to identify business objectives
Write and deploy custom code for predictive analytics applications
Research and advocate for emerging data science methods and technologies
Partner with teams to coordinate data usage and governance

Requirements

What you’ll need

Bachelor’s degree and zero to four or more years of experience in a quantitative field
Understanding of statistical methods
Familiarity with linear algebra concepts
Knowledge of data cleansing and preparation methodologies
Strong familiarity with data extraction (SQL, JQuery, etc.)
Working knowledge of Hadoop, Pig, Hive, and/or NoSQL, Spark

Benefits

Comp & perks

Medical, dental, vision, life insurance
Disability, accidental death and dismemberment
401k plan
10 days of vacation
10 sick days
Paid holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data validationdata analyticsclassical econometricsmachine learningnatural language processingdata visualizationpredictive analyticsdata cleansingdata preparationstatistical methods

Soft Skills

stakeholder engagementcommunicationadvocacycollaboration