Head of Procurement Operations – Accounts Payable

Truist

Director of Procurement Operations at Truist responsible for leading modernization initiatives in procurement and accounts payable. Collaborating with cross-functional teams to streamline processes and enhance efficiency.

Posted 4/16/2026full-timeCharlotte • North Carolina • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies

RPA

About the role

Key responsibilities & impact

Driving continuous improvement and modernization of Procurement and Accounts Payable operations
Focusing on optimizing end‑to‑end Source‑to‑Contract and Procure‑to‑Pay processes through process redesign, digital enablement, automation, and data‑driven insights
Partnering closely with Procurement leadership, TD&O, Technology, Data, and Operations teams to translate business needs into scalable solutions that improve efficiency, strengthen controls, enhance user experience, and deliver measurable business value
Leading modernization initiatives across sourcing, contracting, buying channels, invoicing, and supplier engagement
Designing and executing a multi‑year roadmap to simplify procurement and accounts payable processes, reduce manual effort, and improve cycle times
Standardizing workflows and operating practices to enhance scalability, resiliency, and consistency across the enterprise
Partnering with TD&O and Technology teams to implement digital solutions that improve workflow routing, exception handling, and real‑time status visibility
Improving procurement intake experience by strengthening request routing, prioritization, and orchestration
Strengthening procurement data foundations across key objects, including suppliers, contracts, purchase orders, invoices, and receipts
Supporting governance reviews related to process and system changes impacting procurement operations

Requirements

What you’ll need

10+ years of progressively responsible experience in Procurement, Supply Chain, Finance Transformation, or Operations within a large, complex organization
Deep knowledge of end‑to‑end Source‑to‑Contract and Procure‑to‑Pay processes and operating models
Proven experience leading large‑scale procurement or finance modernization initiatives
Strong understanding of procurement platforms (e.g., Ariba or comparable systems), RPA, and reporting/analytics tools
Demonstrated ability to lead cross‑functional teams and influence stakeholders across Finance, Technology, and Operations
Strong analytical and problem‑solving skills, with the ability to translate data into business decisions
Bachelor’s degree in Supply Chain, Business, Finance, Technology, Data, or a related field, or equivalent experience

Benefits

Comp & perks

medical insurance
dental insurance
vision insurance
life insurance
disability insurance
accidental death and dismemberment
tax-preferred savings accounts
401k plan
10 days of vacation
10 sick days
paid holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ProcurementSupply ChainFinance TransformationOperationsSource-to-ContractProcure-to-PayRPAreporting toolsanalytics toolsprocess redesign

Soft Skills

leadershipcross-functional team leadershipstakeholder influenceanalytical skillsproblem-solvingcommunicationorganizational skillsdata translationuser experience enhancementprocess improvement