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Truist

Financial Systems Support Lead – Blackline Reconciliation System Manager

Truist

Financial Systems Support Manager responsible for BlackLine reconciliation platform at Truist. Leading administration and support for effective balance sheet reconciliations while ensuring compliance and improvements.

Posted 4/11/2026full-timeNorth Carolina, Virginia • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact
  • Manage and lead the BlackLine administration team providing day‑to‑day system support for the Corporate Reconciliation organization.
  • Ensure the effective operation, configuration, and ongoing support of the BlackLine platform, enabling timely and accurate balance sheet reconciliations.
  • Partner with Corporate Accounting and Finance stakeholders to understand business requirements and deliver effective BlackLine solutions.
  • Identify and implement system enhancements, automation, and process improvements to increase efficiency, strengthen controls, and improve user experience.
  • Oversee BlackLine system administration, including account and reconciliation setup, templates, business rules, reporting, and user access management.
  • Monitor system performance, reconciliation metrics, and control indicators to proactively identify risks, trends, and improvement opportunities.
  • Serve as Truist’s primary point of contact with BlackLine, managing vendor relationships, support engagements, escalations, and roadmap discussions.
  • Coordinate testing, validation, and deployment of BlackLine upgrades and new functionality.
  • Ensure compliance with internal controls, audit requirements, and regulatory standards related to reconciliations and system access.
  • Maintain system documentation, procedures, and training materials to support consistent and compliant platform use.
  • Develop, coach, and manage the BlackLine administration team, promoting accountability, operational excellence, and continuous improvement.
  • Collaborate with Financial Systems, Technology, Risk, and Audit partners to ensure BlackLine aligns with Truist’s broader control and systems environment.
  • Act as a subject matter expert and trusted advisor on BlackLine capabilities, best practices, and optimization opportunities.

Requirements

What you’ll need
  • Bachelor’s degree in Accounting, Finance, Business Administration, Economics, or equivalent education and related training.
  • Ten years of relevant finance systems experience, preferably in the banking industry.
  • Five years in an environment using integrated platforms, integrated data and governance platforms.
  • Five years of leadership and supervisory experience.
  • Excellent verbal, written and presentation skills, with the ability to define problems and persuasively present conclusions.

Benefits

Comp & perks
  • medical, dental, vision, life insurance
  • disability
  • accidental death and dismemberment
  • tax-preferred savings accounts
  • 401k plan
  • no less than 10 days of vacation
  • 10 sick days
  • paid holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
BlackLine administrationsystem supportbalance sheet reconciliationssystem enhancementsautomationprocess improvementsaccount setupreconciliation setupreportinguser access management
Soft Skills
leadershipcoachingcommunicationproblem-solvingpresentation skillscollaborationaccountabilityoperational excellencecontinuous improvementstakeholder engagement
Certifications
Bachelor’s degree in AccountingBachelor’s degree in FinanceBachelor’s degree in Business AdministrationBachelor’s degree in Economics